Walk-in | Counter Sales Executive

Senco Gold; Kolkata District; On-site; INR 250,000 - 350,000; Full time

Job summary

Senco Gold in Kolkata invites an energetic counter sales executive to provide professional customer service, respond to queries with complete product details, and maintain updated feedback and inventory records. The role also supports small promotions, engages customers through events, and aims to acquire new customers while reactivating dormant accounts by understanding customer preferences.

Based in Kolkata, this on-site position offers exposure to a dynamic jewelry retail environment and

Responsibilities

• Manage counter sales with professionalism, ensuring seamless customer service and satisfaction.
• Provide prompt, courteous, and informed assistance to all customers, addressing queries and offering complete product/service details.
• Maintain updated customer feedback records in the system.
• Conduct regular physical stock checks and ensure accurate inventory records.
• Initiate and support small-scale marketing and promotional activities.
• Organize and execute customer engagement programs and events.
• Drive new customer acquisition and reactivate dormant customer accounts.
• Understand customer preferences to align product offerings and support effective stock management.

Job description

• Manage counter sales with professionalism, ensuring seamless customer service and satisfaction.
• Provide prompt, courteous, and informed assistance to all customers, addressing queries and offering complete product/service details.
• Maintain updated customer feedback records in the system.
• Conduct regular physical stock checks and ensure accurate inventory records.
• Initiate and support small-scale marketing and promotional activities.
• Organize and execute customer engagement programs and events.
• Drive new customer acquisition and reactivate dormant customer accounts.
• Understand customer preferences to align product offerings and support effective stock management.