Senior Executive (Operations)

RAPSYS TECHNOLOGIES PTE. LTD.; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE. LTD. is seeking a Senior Executive in Operations based in Mumbai, India. The successful candidate will manage day-to-day operations, oversee workflow, and ensure team adherence to Standard Operating Procedures (SOPs). Responsibilities include preparing MIS reports, liaising with enterprise users, and maintaining vendor relationships. Ideal candidates will have at least 2 years of operations experience and a Bachelor's degree. Advanced MS Excel skills are essential.

Qualifications

• Minimum 2+ years’ experience in operations.
• Demonstrable knowledge of people management.
• Previous experience in legal/financial services/insurance preferred.

Responsibilities

• Work with operations team to strategize and manage day-to-day operations.
• Prepare and provide MIS reports to enterprise users.
• Liaise with enterprise users to understand their needs.

Skills

Operations management

People management

Advanced MS Excel

Communication skills

Education

Bachelor’s degree in business administration or related field

Job description

Senior Executive (Operations)# Senior Executive (Operations)by | May 7, 2026What You’ll Do o Work with the operations team to strategize, manage day-to-day operations and oversee the work flow o Verification of data shared by enterprise users o Prepare and provide MIS reports on a regular basis to enterprise users o Liaise with enterprise users to understand their needs and demands o Formulate Standard Operating Procedures (SOPs) to ensure consistency in internal processes o Ensure adoption and adherence to SOPs by all members of the team o Provide regular reports and updates to Senior Management o Manage and motivate the team to achieve operational targets and goals o Ensure that all responsibilities of the team are achieved within the prescribed deadlines o Manage vendor relationships o Ensure enterprise satisfaction and retention, source constructive feedback and relay it to the relevant teams Skills/Qualifications o Minimum 2+ years’ experience in operations o Bachelor’s degree in business administration, operations management or a related field o Demonstrable knowledge of people management o Previous work experience in legal / financial services / insurance industry is preferred o Advanced proficiency in MS Excel and Word (eg. Vlookup, MailMerge, etc.) o Excellent oral and written communication skills o Well organized and self-motivated**Job Category:** Senior Executive**Job Type:** Senior Executive**Job Location:** Mumbai**Country:** India