Senior Executive

Kauvery Hospital; Chennai; On-site; INR 500,000 - 900,000; Full time

Job summary

Kauvery Hospital in Chennai invites applications for a role focused on operational and administrative support within the medical administration team. The role under the Deputy Medical Administrator involves policy implementation, service improvements, and cross-functional coordination across clinical, nursing, and admin staff to ensure efficient hospital operations.

Responsibilities include QA, staff onboarding, training, meeting coordination, patient experience initiatives, data analysis, and

Responsibilities

• Assist the Deputy Medical Administrator in implementing hospital medical policies, procedures, and service improvement initiatives.
• Coordinate daily operational activities of assigned medical departments to ensure smooth functioning.
• Liaise between clinical staff, nursing teams, and administrative departments for effective communication and workflow management.
• Monitor adherence to hospital quality standards and assist in NABH/JCI accreditation processes.
• Support the implementation of quality improvement projects and track progress against key metrics.
• Maintain compliance records for statutory and regulatory audits in assigned departments.
• Assist in scheduling, credentialing, training and onboarding of medical staff, visiting consultants, and allied health professionals.
• Facilitate training programs, CMEs, and skill enhancement sessions in collaboration with HR and the Quality Department.
• Support manpower planning to ensure adequate coverage in all clinical areas.
• Monitor patient feedback and coordinate corrective action with relevant departments.
• Ensure that patient rights, consent processes, and communication standards are maintained.
• Work with the front-line teams to improve service delivery and reduce patient waiting times.
• Compile departmental reports on patient volumes, service utilization, and operational performance.
• Analyze trends in medical service delivery to identify opportunities for efficiency improvements.
• Present data-driven insights to the Deputy Medical Administrator for decision-making.
• Act as convener for committee – Clinical excellence and Audit.
• Document meeting minutes, track action points, and ensure timely follow-up.
• Participation in committees attended by Deputy Medical Administrator to understand the process flow.
• Identify areas for process optimization in clinical workflows and patient pathways.
• Support the adoption of healthcare technologies, EMR systems, and digital tools.
• Collaborate with IT, Finance, and Clinical Departments to streamline operations.

Tools

EMR systems

Digital tools

Job description

Key ResponsibilitiesOperational & Administrative SupportAssist the Deputy Medical Administrator in implementing hospital medical policies, procedures, and service improvement initiatives.Coordinate daily operational activities of assigned medical departments to ensure smooth functioning.Liaise between clinical staff, nursing teams, and administrative departments for effective communication and workflow management.2. Quality Assurance & ComplianceMonitor adherence to hospital quality standards and assist in NABH/JCI accreditation processes.Support the implementation of quality improvement projects and track progress against key metrics.Maintain compliance records for statutory and regulatory audits in assigned departments.3. Medical Staff CoordinationAssist in scheduling, credentialing, training and onboarding of medical staff, visiting consultants, and allied health professionals.Facilitate training programs, CMEs, and skill enhancement sessions in collaboration with HR and the Quality Department.Support manpower planning to ensure adequate coverage in all clinical areas.4. Patient Services & ExperienceMonitor patient feedback and coordinate corrective action with relevant departments.Ensure that patient rights, consent processes, and communication standards are maintained.Work with the front-line teams to improve service delivery and reduce patient waiting times.5. Data Management & ReportingCompile departmental reports on patient volumes, service utilization, and operational performance.Analyze trends in medical service delivery to identify opportunities for efficiency improvements.Present data-driven insights to the Deputy Medical Administrator for decision-making.6. Committee ParticipationAct as convener for committee – Clinical excellence and AuditDocument meeting minutes, track action points, and ensure timely follow-up.Participation in committees attended by Deputy Medical Administrator to understand the process flow.7. Innovation & Process ImprovementIdentify areas for process optimization in clinical workflows and patient pathways.Support the adoption of healthcare technologies, EMR systems, and digital tools.Collaborate with IT, Finance, and Clinical Departments to streamline operations.