Medical Head

Wockhardt Hospitals; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Wockhardt Hospitals in Mumbai seeks a senior hospital administration professional to lead clinical governance and patient care standards. You will oversee clinical protocols, SOP adherence, audits, and committee coordination, ensuring safe admissions, care, and discharge.

You will collaborate with nursing leadership, manage budgets, and coordinate emergency services while maintaining regulatory licenses. The role emphasizes continuous improvement and patient safety in a busy hospital setting.

Qualifications

• Act as custodian for clinical protocols at unit level and ensure high standards of patient care.
• Define and implement performance parameters for doctors and consultants.
• Monitor infection control and audit medical practices regularly.
• Coordinate medical and non-medical services to deliver service quality.
• Ensure SOPs are in place for admission, care and discharge of patients.
• Oversee emergency services operations, ambulance coordination and patient safety.
• Liaise with government and medical bodies for licenses and renewals.
• Plan and control the hospital's overall administration budget and compliance.

Responsibilities

• Act as custodian for clinical protocols at unit level and ensure high standards of patient care.
• Manage and coordinate medical and non-medical services to deliver on service quality standards.
• Define and implement performance parameters for doctors and consultants.
• Ensure adherence to SOPs in all clinical specialties with regular medical audits.
• Ensure proper SOPs for admission, care and discharge of patients.
• Set up and ensure regular functioning of clinical committees with the centre head.
• Monitor diagnostic facilities to ensure service quality levels.
• Maintain confidentiality of medical records and patient documentation.
• Develop and implement regular patient feedback mechanisms.
• Oversee infection control and dietetics departments to ensure quality.
• Work with the Chief of Nursing to uphold high patient care standards.
• Plan and control the overall administration budget and compliance.
• Coordinate with the emergency team for medico-legal cases and patient safety.
• Liaise with government bodies for securing and renewing licenses.
• Involved in ongoing and future research projects and academics.

Job description

• - Act as Custodian for Clinical protocols at unit level and ensure high standards of patient care
• - Manage and ensure coordination within medical and non-medical services to deliver on service quality standards
• - Define and implement Performance Parameters for Doctors & Consultants
• - Responsible for implementation and adherence to SOPs in all Clinical Specialties, conducting regular Medical Audits on an ongoing basis.
• - Ensure that proper Standard Operative Procedures are in place for the efficient admission, care & discharge of patients
• - Set up & ensure the regular functioning of clinical committees, in consultation with the Centre Head.
• - Be part of various committees as maybe required or nominated from time to time.
• - Monitor Diagnostic facilities to ensure service quality levels
• - Ensure proper upkeep & confidentiality of medical records & patient documentation
• - Develop & implement regular Patient Feedback mechanism
• - Monitor Infection Control Department to ensure efficient functioning
• - Monitor and guide functioning of Dietetics department to ensure service quality Work closely with the Chief of Nursing and take all necessary steps to ensure high standards of patient care. Ensure that proper Standard Operative Procedures are in place for the efficient admission, care & discharge of patients.
• - Work closely with the Chief of Nursing and take all necessary steps to ensure high standards of patient care. Ensure that proper Standard Operative Procedures are in place for the efficient admission, care & discharge of patients.
• - To oversee operation of emergency services including ambulance transport coordination and patient safety aspects
• - Coordinate with the Emergency team for all medico-legal cases received at the hospital.
• - Plan and control Overall administration budget Compliances
• - Responsible for all medical licenses & statutory requirements
• - Responsible for functioning and maintenance of all Medical Equipments of the hospital including to adhering to SOPs on the uptime of all Medical Equipment.
• - Analyze performance of each specialty as per the business plan in conjunction with finance & take remedial action.
• - To review the hospital operations and respond to changes in customer demand, identification of scope for improvement and reporting the same to Centre Head& Implementation.
• - To be actively involved in the ongoing and future research projects. Taking ownership of formal and informal academics.
• - Liasoning with government and medical bodies for securing new licenses as and when required and for renewal of existing licenses.
• To oversee operation of emergency services including ambulance transport coordination and patient safety aspects