Senior Engagement Manager (Pod Leader)

Goodera; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Goodera is looking for a Senior Engagement Manager based in Bengaluru to lead a team of Client Engagement Managers. This role involves driving revenue growth and managing client relationships for large and mid-enterprise clients.

The ideal candidate should have 5-8 years of experience, preferably in Strategy Consulting, with strong analytical and communication skills. This position offers an opportunity to make a significant impact through purpose-led engagement.

Qualifications

• 5-8 years of experience, preferably in Strategy Consulting and Startups.
• Exceptional communication and articulation skills (written and verbal).
• Familiarity with mid/large global customers preferred.

Responsibilities

• Meet and exceed revenue growth targets for client accounts.
• Lead and manage a team of associates and engagement managers.
• Build and maintain strong relationships with clients.
• Organise business reviews, workshops, and project updates.
• Ensure client projects are delivered on time and within budget.
• Collaborate with internal teams on achieving project goals.

Skills

Communication skills

Analytical abilities

Experience in Strategy Consulting

Client relationship management

Job description

Role Brief

We are looking for a Senior Engagement Manager who will lead a small team of Client Engagement managers, and provide ongoing support to our clients. You will be responsible for revenue realization and account expansion of our large and mid enterprise clients. You should be able to contribute to building relationships, implementing new programs that will increase business revenue potential and minimise churn rates. If you possess the right (but elusive) combination of passion for social impact, analytical skills, hunger for growth and business acumen, this role is tailor made for you.

Key Responsibilities

• Meet (and hopefully exceed) the revenue growth targets for accounts mapped to your pod (large and mid enterprise clients)
• Lead a team of associates, leads and engagement managers ("pod"), and manage the clientele for your pod
• Communicate with clients to understand their needs and expectations and build and maintain strong relationships with them
• Organise and lead client engagement interventions including business reviews, workshops, project updates, proposals and presentations
• Take ownership of client projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget
• Collaborate with internal teams to understand and execute on client project goals and objectives.

Required Skills And Qualifications

• 5-8 years of experience, a background in Strategy Consulting and Startups is highly preferred.
• Exceptional communication and articulation skills (written and verbal) to present ideas, approaches and solutions.
• Preferred: Exposure to working with mid/ large global customers
• Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce.
• Strong analytical abilities, both quantitative and qualitative.
• Bias for action, high energy, perseverance, low ego and boundaryless behaviour to propel the team and organisation forward