Senior Deal Desk Analyst

Denodo

Chennai District

On-site

INR 1,500,000 - 2,500,000

Full time

14 days+
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Job summary

Denodo is looking for a Senior Deal Desk Specialist to join their Global Operations team in Chennai. This role is key in supporting the sales organization especially on deal structures and the closing process. You will collaborate with various cross-functional teams and have to ensure all operational procedures are followed accurately.

The ideal candidate should possess strong communication skills, attention to detail, and at least 5 years of relevant experience. Salesforce proficiency and a background in the technology sector are advantageous for this innovative work setting.

Qualifications

  • 5+ years in a similar role required.
  • Fluency in English is necessary.
  • Experience in a fast-paced environment.

Responsibilities

  • Act as the main contact for the Sales team on operational deal components.
  • Ensure deal structures comply with sales policies.
  • Confirm accuracy of sales pipeline in Salesforce.
  • Conduct user acceptance testing of new products in Salesforce.
  • Deliver training on deal closure best practices.

Skills

Sales support
Communication
Attention to detail
Salesforce experience
Organizational skills

Education

Bachelor’s degree

Tools

Salesforce

Job description

Senior Deal Desk Specialist – Global Operations

Denodo is seeking a Senior Deal Desk Specialist for the Global Operations team to focus on providing support to the sales organization on deal structures and the closing process. This critical role is responsible for actively working with sales and other cross‑functional teams on deal processing and general sales support and administration.

The successful candidate will be self‑motivated, a fast learner, and able to take initiative and multi‑task under tight deadlines. Those who thrive will have exceptional attention to detail and a process‑oriented mentality. You will work across many teams in the organization with individuals in various locations, providing an excellent opportunity for growth and progression on the team and at the company.

Responsibilities
Sales Support
  • Serve as the main point of contact for the Sales team on all operational deal components
  • Manage day‑to‑day quote administration and ensure deal structures and order forms comply with published sales and business approval policies
  • Work as the primary liaison between multiple groups, such as Finance, Sales, Legal and Business Automation to facilitate deal closure
  • Proactively identify inconsistencies in deal structuring and coach Sales accordingly
  • Manage and answer day‑to‑day inquiries from the Sales team
  • Cultivate internal relationships with all levels of the sales organization
Administration & Operations
  • Confirm accuracy of sales pipeline in Salesforce
  • Ensure smooth execution of deals by verifying all executed documentation is correct and completed and working with Finance to facilitate a smooth billing process
  • Conduct user acceptance testing within our systems, notably Salesforce, when new products or policies are rolled out
  • Support the enablement team by creating training documentation on new processes
  • Deliver relevant training to new and existing sales people on order processes, legal agreements and overall deal closure best practices
Desired Skills & Experience
  • Bachelor’s degree required
  • Minimum of 5+ years of demonstrated experience in a similar role
  • Fluency in English
  • Excellent oral and written communication skills
  • Highly driven with exceptional attention to detail
  • Critical thinker with experience identifying, analyzing and resolving inefficiencies
  • Strong organizational skills and ability to manage multiple tasks in a highly dynamic environment
  • Salesforce experience preferred
  • Experience in a similar high‑growth role in the Technology industry is preferred but not required
  • Nice to have: experience leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building
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