Senior Consultant - OCM

Infosys Consulting; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Infosys Consulting’s Workforce Transformation (WX) practice in Bengaluru seeks a seasoned Change Management professional to lead large-scale transformation programs, including Digital Transformation and ERP initiatives, across NAM, Europe, and Emerging Markets.

You will coach client stakeholders, collaborate with delivery teams to craft change strategies, and contribute to business development through RFP/RFI responses while driving adoption and value realization.

Qualifications

• Experience leading organization change management in large-scale transformation projects including Digital Transformation, AI/II programs and ERP transformations.
• Hands-on experience with end-to-end change interventions in 2-3 transformation programs irrespective of change context.
• Comfortable with digital solutions in information systems/technology-driven transformations.
• Experience developing change strategies for large-scale, globally distributed programs.
• Excellent written and spoken communication and interpersonal skills.

Responsibilities

• Lead organization change management track in large-scale transformation projects such as Digital Transformation, AI/II programs and large ERP transformations.
• Serve as a change management consultant, guiding clients or leading the change team on transformation journeys.
• Collaborate with Infosys Consulting teams or other units to design effective technology and non-technology solutions focusing on change strategy and mitigation.
• Manage and motivate client stakeholders and Infosys teams to build momentum and high performance.
• Develop thought leadership to influence the market and contribute to business development via RFP/RFI responses and proactive offer development.
• Contribute to practice-building activities, including training and knowledge management to mature capabilities.

Skills

Change management

Stakeholder management

Executive communication

Transformation programs

Consulting experience

Education

MBA

Job description

The Workforce Transformation (WX) practice is a relatively new and vibrant unit within Infosys Consulting established with the intent of invigorating Infosys Consulting’s service offerings and improving the footprint across new markets. This unit was designed to provide consulting & advisory services at the top of the value chain in N.America, (NAM), Europe and the Emerging Markets (Asia, Middle East, ANZ, Africa).

Our service offerings are structured to provide best in the class business consulting & advisory services to CXO representatives of an organization.

• Provide world class consulting & advisory services designed to help C-Level Executives, Directors, Entrepreneurs & Owners to address their business problems and help navigate their organization for growth, optimization and innovation
• Disruptive Technologies:
• Enable our clients to evaluate, adopt and industrialize the market disrupting technologies ranging from Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Social & Mobility
• Transformation Management:
• Help clients navigate their way from strategy to execution by bringing in our expertise in business transformation, organization change management and program management

Job Responsibilities

• Lead organization change management track in large scale transformation projects such a Digital Transformation, AI&I programs and Large ERP transformation programs.
• Work as an effective change management consultant assisting clients in their large scale transformation journeys either as a sole Change practitioner or leading the change team
• Work with Infosys Consulting teams and / or other Infosys Delivery Units to create effective technology and non-technology solutions. These solutions should focus on change strategy, change impact assessment, articulation of change challenges and mitigation strategies
• Manage and motivate client stakeholders and Infosys team members to create momentum and a high performance culture respectively
• Develop thought leadership to drive points of view in the market and contribute to business development through RFP/RFI responses and proactive offer development
• Participate in practice building activity as a valued contributor to the change management community. This may involve training and knowledge management activity to mature our capability and practitioners

Professionals we are looking for?

Smart, self-driven, highly focused & self-motivated people with top notch communication skills, intellectual curiosity and experience of making a positive difference to a strategic or tactical transformation program.

• Overall experience of 5-8 years, with at least 3+ years of top-tier consulting experience post MBA preferably as a change management specialist in technology / non-technology driven transformation programs
• Having hands-on experience of end-to-end change management interventions in atleast 2-3 transformation programs irrespective of the context of change
• Comfortable working with digital solutions in an information systems/technology-driven transformation programs
• Experience of developing a change strategy for large scale transformation programs having a global reach
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Ability to create and deliver high-impact communications to senior stakeholders and facilitate discussions
• Strong executive level relationship building skills
• Past experience in Management consulting with Consulting firms
• Certification in change management such as Prosci®, PCI®, etc will be an added advantage