Principal Consultant - OCM

Infosys Consulting; Bengaluru; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading consulting firm in Bengaluru seeks a Change Management Consultant to lead significant transformation projects. The ideal candidate will have 9-12 years of experience, with at least 6 years in top-tier consulting, particularly as a specialist in change management. Responsibilities include guiding clients through change, developing strategies, and building strong stakeholder relationships. Candidates should possess excellent communication skills and a proven analytical mindset. Certifications in change management are a plus.

Qualifications

• 9-12 years of overall experience with 6+ years in top-tier consulting.
• Hands-on experience in end-to-end change management interventions.
• Proven ability to solve problems creatively and analytically.

Responsibilities

• Lead change management in large-scale transformation projects.
• Assist clients in transformation journeys as a change management consultant.
• Develop thought leadership and contribute to business development.

Skills

Change management

Digital solutions

Communication skills

Analytical skills

Stakeholder relationship building

Education

MBA

Job description

The Talent & Organization (T&O) practice is a relatively new and vibrant unit within Infosys Consulting established with the intent of invigorating Infosys Consulting’s service offerings and improving the footprint across new markets. This unit was designed to provide consulting & advisory services at the top of the value chain in N.America, (NAM), Europe and the Emerging Markets (Asia, Middle East, ANZ, Africa).

Our service offerings are structured to provide best in the class business consulting & advisory services to CXO representatives of an organization.

• Provide world class consulting & advisory services designed to help C-Level Executives, Directors, Entrepreneurs & Owners to address their business problems and help navigate their organization for growth, optimization and innovation.
• Disruptive Technologies:
• Enable our clients to evaluate, adopt and industrialize the market disrupting technologies ranging from Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Social & Mobility.
• Transformation Management:
• Help clients navigate their way from strategy to execution by bringing in our expertise in business transformation, organization change management and program management.

Purpose of the Role

• As a high value practitioner and thought leader, you are expected to contribute to developing Infosys Consulting’s IP and capability in respect of change management. As a practitioner you bring deep experience that can contribute to methodology, training and tool development that can amplify and accelerate our speed and capability to deliver engagements for our clients.

Job Responsibilities

• Lead organization change management track in large scale transformation projects such as Digital Transformation, AI&I programs and Large ERP transformation programs.
• Work as an effective change management consultant assisting clients in their large-scale transformation journeys either as a sole Change practitioner or leading the change team.
• Work with Infosys Consulting teams and / or other Infosys Delivery Units to create effective technology and non-technology solutions. These solutions should focus on change strategy, change impact assessment, articulation of change challenges and mitigation strategies.
• Manage and motivate client stakeholders and Infosys team members to create momentum and a high-performance culture respectively.
• Develop thought leadership to drive points of view in the market and contribute to business development through RFP/RFI responses and proactive offer development.
• Participate in practice building activity as a valued contributor to the change management community. This may involve training and knowledge management activity to mature our capability and practitioners.

Professionals we are looking for?

Smart, self-driven, highly focused & self-motivated people with top notch communication skills, intellectual curiosity and experience of making a positive different to a strategic or tactical transformation program.

• Overall experience of 9-12 years, with at least 6+ years of top-tier consulting experience post MBA preferably as a change management specialist in technology / non-technology driven transformation programs.
• Having hands-on experience of end-to-end change management interventions in at least 4-5 transformation programs irrespective of the context of change.
• Comfortable working with digital solutions in an information systems/technology-driven transformation programs.
• Experience of developing a change strategy for large scale transformation programs having a global reach.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent communication (written and oral) and interpersonal skills.
• Ability to create and deliver high-impact communications to senior stakeholders and facilitate discussions.
• Strong executive level relationship building skills.
• Past experience in Management consulting preferably with Consulting firms.
• Certification in change management such as Prosci®, PCI®, etc will be an added advantage.