Senior Associate, Underwriting Services, India

ReSource Pro, LLC; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

ReSource Pro, Bangalore is seeking a Senior Associate in Underwriting Services to support underwriting and policy processing tasks. You will follow established processes, input data into web-based systems, and escalate higher complexity issues as needed.

You will also handle client requests by email, serve as a lead for low-to-mid complexity accounts, and participate in client calls, ensuring a professional and positive client experience. Team collaboration and process improvement are emphasized.

Qualifications

• Processing underwriting support tasks and policy processing functions.
• Handling client requests via inbound email and status calls.
• Collaborating with teams to meet client needs and improve processes.

Responsibilities

• Process underwriting support tasks including policies, riders, cancellations, and audits.
• Respond to client inquiries via email and participate in client status calls.
• Collaborate with colleagues and supervisors to improve workflows and mentor junior staff.

Skills

Underwriting

Client service

Teamwork

Tools

Web-based systems

Job description

## Senior Associate, Underwriting Services, IndiaApplylocations: Bangaloretime type: Full timeposted on: Posted 28 Days Agojob requisition id: JR26-0001755UNLEASH YOUR BEST SELF JOIN. LEARN. ADVANCE. EARN *YOUR PASSION FOR EXCELLENCE STARTS HERE!!***1. Processing Underwriting Support Tasks - 70%**Working under the director of supervisor, processes tasks related to underwriting and policy processing functions.Follows established processes and procedures to complete routine and mid-level complexity tasks related to policies, binders, endorsements, cancellations, reinstatements, and final audit transactions. This may include gathering and verifying client information, researching guidelines, inputting information into a variety of web-based systems and forms and completed related reports.Exercise problem solving skills to resolve problems with low- to mid-level complexity. Escalate high level complexity to supervisor.Maintain up-to-date workflows for each process, ensuring they are ready to use at any time.**2. Client Service and Communication - 20%**Receives and handles client requests via inbound email. Serves as a lead for client accounts that are low-to-mid-level complexity and serves as a backup for others.Respond promptly to client needs, maintaining a high level of professionalism and ensuring a positive client experience.Answers questions professionally and assists clients by completing a task or process for them.Participates in client status calls with supervisor, and provides input to clients as needed.**3. Teamwork and Collaboration - 10%**Collaborates with co-workers and supervisors to meet client needs and contribute to achievement of internal team goals.Looks for opportunities to improve processes to better support client and build knowledge and expertise in underwriting.Serve as a resource and mentor to junior team members.If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal!Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!### ReSource Pro Core Business AdvantageFor any organization, its core capabilities are distinct and not easily replicated by its competitors. This video features 9 executives of ReSource Pro from the United States, China and India delivering a brief overview of our company's core competencies. Please enjoy the following video and learn about our core business advantages: Our core capabilities in business process management, strategic advisory services, management and organic growth consulting, training, and compliance solutions provide a strong foundation to assist and deliver great value to our client, and all this helps us seize new opportunities in the insurance market.### ReSource Pro Bangalore OfficeWe are located in the North Bangalore, conveniently located at Karle Town center near Manyata Tech Park. We have a New York designed modern office, where we enjoy comfortable amenities, hold team activities and refresh ourselves to work with passion for excellence. We look forward to welcoming you to our office. If you have any questions or need further directions, please don't hesitate to contact us.### About UsReSource Pro is an insurance-focused business solutions company that integrates people, process, technology, and data analytics. Over 1,000 carriers, brokers, and MGAs rely on ReSource Pro to execute strategies that improve profitability, accelerate growth, deliver improved claim outcomes, and enhance client and employee experience. With more than 6,000 employees globally, ReSource Pro provides business process management, strategic advisory services, management and organic growth consulting, training, and compliance solutions around the clock. ReSource Pro has been listed as one of the Inc. 5000 Fastest Growing Private Companies annually since 2009 and has consistently achieved a +96% client retention rate for over a decade.