61148 Analyst, Service Delivery, India(Amith Charls)

ReSource Pro; Bengaluru; On-site; INR 250,000 - 500,000; Full time

Job summary

ReSource Pro in Bengaluru, India is seeking an Analyst in Service Delivery to operate client systems and support multiple processes with minimal supervision.

You will interact with colleagues to audit and troubleshoot client needs, communicate via email, and help newer staff learn procedures while contributing to continuous process improvements.

The role is based at Karle Tech Park in Bengaluru and offers a stable full-time opportunity within a global, insurance-focused business solutions company.

Qualifications

• Experience following information security policies and guidelines.
• Ability to troubleshoot and collaborate with team.
• Strong written communication for email correspondence.
• Willingness to learn and develop skills.

Responsibilities

• Operate a variety of client systems and processes moderately complex tasks and activities without supervision following information security policies, procedures and guidelines.
• Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner.
• Uses email to communicate with clients and responds promptly to client requests.
• Assists less-experienced staff in learning procedures.
• Updates and enhances established procedures to improve quality, quantity, and timeliness.

Job description

61148 Analyst, Service Delivery, India(Amith Charls) page is loaded## 61148 Analyst, Service Delivery, India(Amith Charls)locations: IND Karle Tech Parktime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR26-0002140UNLEASH YOUR BEST SELFJOIN. LEARN. ADVANCE. EARN*YOUR PASSION FOR EXCELLENCE STARTS HERE!!!*1. Operate a variety of client systems and processes moderately complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. - 65%2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. - 10%3. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. - 10%4. Assists less-experienced staff in learning procedures. - 10%5. Updates and enhances established procedures to improve quality, quantity, and timeliness. - 5%If you have the willingness to learn and develop your skills, we have the right job for you. Let's make a deal!Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!locations: IND Karle Tech Parktime type: Full timeposted on: Posted 25 Days AgoFor any organization, its core capabilities are distinct and not easily replicated by its competitors.This video features 9 executives of ReSource Pro from the United States, China and India delivering a brief overview of our company's core competencies. Please enjoy the following video and learn about our core business advantages:We are located in the North Bangalore, conveniently located at Karle Town center near Manyata Tech Park. We have a New York designed modern office, where we enjoy comfortable amenities, hold team activities and refresh ourselves to work with passion for excellence. We look forward to welcoming you to our office. If you have any questions or need further directions, please don't hesitate to contact us.ReSource Pro is an insurance-focused business solutions company that integrates people, process, technology, and data analytics. Over 1,000 carriers, brokers, and MGAs rely on ReSource Pro to execute strategies that improve profitability, accelerate growth, deliver improved claim outcomes, and enhance client and employee experience. With more than 6,000 employees globally, ReSource Pro provides business process management, strategic advisory services, management and organic growth consulting, training, and compliance solutions around the clock. ReSource Pro has been listed as one of the Inc. 5000 Fastest Growing Private Companies annually since 2009 and has consistently achieved a +96% client retention rate for over a decade.