Senior Associate-Training Management

Guidehouse; Chennai District; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits package

Job summary

Guidehouse is looking for a Training Operations Manager to manage end-to-end training operations in Chennai, Tamil Nadu. The role requires 5+ years of experience and a bachelor’s degree in relevant fields. Candidates should have strong skills in data management, MS Excel, and excellent communication abilities. Responsibilities include maintaining training metrics, coordinating with stakeholders, and process improvements. The role requires working from 12 PM to 9 PM IST and is part of a diverse and supportive workplace offering competitive compensation and benefits.

Qualifications

• 5+ years of experience in Training Operations / L&D Operations / Training Management.
• Strong skills in data management and reporting using MS Excel.
• Excellent coordination and communication skills.

Responsibilities

• Manage end-to-end training operations including scheduling and execution.
• Track key training metrics such as attendance and completion.
• Coordinate with trainers and business stakeholders during second-shift hours.

Skills

Training Operations planning

Data management and Reporting

MS Excel

Communication skills

Stakeholder management

Education

Bachelor’s degree in business administration

Tools

MS Office Suite

Job description

Job Family

Software Application & Development (India)

Travel Required: Up to 25%

Clearance Required: None

What You Will Do

• Manage end-to-end training operations including scheduling, coordination, and execution
• Own training data, MIS reports, dashboards, and analytics for leadership reporting
• Track key training metrics such as attendance, completion, utilization, and feedback
• Execute training requests using Agile Kanban practices (backlog management, WIP tracking, flow metrics)
• Maintain training trackers, SOPs, and operational documentation
• Coordinate with trainers, vendors, and business stakeholders during second‑shift hours
• Identify and drive process improvements and automation in training operations

What You Will Need

• 5+ years of experience in Training Operations / L&D Operations / Training Management
• A bachelor’s degree in business administration - Human Resources, Operations, Data Analytics, or a closely related discipline is required.
• Strong hold on Training Operations planning, management & reporting.
• Rich hands‑on experience in Data management and Reporting using MS Excel (Pivot Tables, Formulas, Lookups, Charts, Data Analysis)
• Good Exposure MS Office Suite of Products (MS Excel, Word, PowerPoint)
• Excellent in coordination, communication, and stakeholder management skills.
• Willingness and ability to work 12 PM – 9 PM IST (mandatory).

What Would Be Nice To Have

• Excel Macro Automation.
• Exposure to large‑scale or enterprise training programs / COE models
• Knowledge of Data quality & Metrics
• Experience working with Learning Management Systems (LMS)
• Knowledge on Instruction Design (preferred, not mandatory)
• Agile / Kanban certification (preferred, not mandatory)

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.