Training Specialist, GSF L&D

Amazon; Delhi; On-site; INR 400,000 - 800,000; Full time

Job summary

A prominent technology company is seeking a Training Supervisor in Delhi. In this role, you will manage business goals, track performance metrics, and conduct various training sessions to ensure continuous learning. You'll be responsible for overseeing training programs, compliance audits, and leading projects aimed at enhancing business performance. The ideal candidate is skilled in communication, proficient in Microsoft Office, and fluent in English. This position offers a unique opportunity to foster learning and development in a diverse environment.

Qualifications

• Experience with communication and presentation skills.
• Proficient in Microsoft Office applications.
• Strong command of the English language.

Responsibilities

• Own business goals by identifying and filling knowledge gaps.
• Track performance metrics and support training interventions.
• Conduct learning sessions and maintain training programs.
• Perform site audits and ensure process compliance.
• Lead improvement projects to enhance business performance.

Skills

Written and verbal communication

Presentation skills

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Fluent in English

Job description

Responsibilities

• Own business goals and intervene by identifying knowledge gaps to be filled.
• Proactively recommend ways and support the mapped sites towards meeting business goals.
• Proactively track mapped sites performance and pre-announce training interventions.
• Supervise structured learning metrics and also oversee their results for the assigned sites.
• Manage live performance metrics end to end for the assigned sites.
• Conduct learning sessions on new process as well as BQM through ITL or digital learning as required, delivering various training courses as continuous learning.
• Maintain data and analysis through reports on Excel as per business requirement.
• Ensure completion of new hire training program, coaching & other performance improvement programs on time.
• Partner with operations leaders while conducting site audits to check process compliance and fix gaps immediately.
• Identify learning coaches & certify them.
• Lead individual improvement projects to enhance business performance.
• Drive quality & learning metrics.
• Conduct chime sessions & classroom sessions for stakeholders.

A Day in the Life

• Track the day-to-day business metrics and plan visits to the mapped stations for metric improvement.
• Engage well with mapped LA/LGs for daily L&D activities.
• Offer visibility on daily reporting and progress updates.

Basic Qualifications

• Experience with written and verbal communication and presentation.
• Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook).

Preferred Qualifications

• Speak, write, and read fluently in English.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Delhi - C76

Job ID: A10378823