Senior Associate - Operations

Wnsglobalservices144; Mumbai; Presencial; INR 400.000 - 700.000; Jornada completa

Descripción de la vacante

Wnsglobalservices144 in Mumbai seeks a ticketing professional with strong Sabre/Amadeus and NDC knowledge to manage complex itineraries and fare builds. You will handle multi-city routing, codeshare considerations and refunds with accuracy.

The ideal candidate has 2+ years in complex GDS, a travel diploma or IATA certification, and is prepared for a 24/7 shift environment. Excellent written communication is essential for customer email interactions.

Formación

• Graduate or equivalent degree.
• At least 2 years of experience in complex GDS systems.
• Willing to work 24/7 shift rotations.
• Strong written communication for email interactions.
• Solid understanding of airline alliances, routing and hub cities.

Conocimientos

Sabre

Amadeus

NDC knowledge

World geography

Airlines

Routing

Hub cities

Partner airlines

Multicity routing

Fares & refunds

Codeshare

Plating carriers

Fare family

NDC pricing

Ticketing knowledge

GDS knowledge

Email communication

Educación

IATA/Travel Diploma

Descripción del empleo

• Excellent Sabre, Amadeus and NDC knowledge
• Strong knowledge of world geography and airlines
• Understanding of airline alliances, routing, hub cities, partners airlines
• Ability to create multicity logical routing
• Construct fares keeping the complex route in mind and process refunds
• Good understanding of codeshare, plating carriers, fare family.
• Excellent NDC pricing and ticketing knowledge
• Decision to opt for GDS/NDC basis Airline/routes
• Strong written communication skills for email interaction
• Strong comprehension skills to understand passenger query and respond
• Preferred with IATA/Travel Diploma
• Min 2 years of Experience in Complex GDS
• Ready to work 24/7 shift environment

Graduate