Senior Associate - Operations

WNS; Maharashtra; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

WNS, part of Capgemini, is seeking a travel operations specialist with strong Sabre, Amadeus and NDC knowledge to design multicity routes and manage complex fare calculations.

You will work in a 24/7 shift environment, leveraging global airline data, alliances, and codeshare information to respond to passenger queries and refunds. Graduate candidates with travel industry exposure are encouraged to apply.

Formación

• Excellent Sabre, Amadeus and NDC knowledge.
• Strong knowledge of world geography and airlines.
• Understanding of airline alliances, routing, hub cities, partners airlines.
• Ability to create multicity logical routing.
• Construct fares keeping the complex route in mind and process refunds.
• Good understanding of codeshare, plating carriers, fare family.
• Excellent NDC pricing and ticketing knowledge.
• Decision to opt for GDS/NDC basis Airline/routes.

Conocimientos

Sabre knowledge

Amadeus knowledge

NDC knowledge

World geography

Airlines knowledge

Multicity routing

Fare construction

Refund processing

Codeshare knowledge

Educación

Graduate

Descripción del empleo

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

• Excellent Sabre, Amadeus and NDC knowledge
• Strong knowledge of world geography and airlines
• Understanding of airline alliances, routing, hub cities, partners airlines
• Ability to create multicity logical routing
• Construct fares keeping the complex route in mind and process refunds
• Good understanding of codeshare, plating carriers, fare family.
• Excellent NDC pricing and ticketing knowledge
• Decision to opt for GDS/NDC basis Airline/routes
• Strong written communication skills for email interaction
• Strong comprehension skills to understand passenger query and respond
• Preferred with IATA/Travel Diploma
• Min 2 years of Experience in Complex GDS
• Ready to work 24/7 shift environment

Qualifications

Graduate