Senior Associate NACH Product

NPCI; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Medical insurance

Wellness program

Parental leave

Relocation support

Meal benefits

Provident Fund & Gratuity

Job summary

NPCI, a pivotal institution in India's digital payments ecosystem, seeks a Product Manager to own product roadmaps, gather requirements, and drive end-to-end delivery in collaboration with development teams and stakeholders. The role involves onboarding banks and corporates to NACH services, overseeing project status, and defining governance processes.

Strong Agile practices and cross-functional leadership are essential.

Qualifications

• Experience in gathering and prioritizing product requirements and translating them into actionable roadmaps.
• Proven ability to manage end-to-end product delivery in a fast-paced environment.
• Strong collaboration with development teams, stakeholders, and governance bodies.
• Proficiency in creating clear visualizations of complex business processes and requirements.

Responsibilities

• Define and manage product roadmaps and governance.
• Lead end-to-end product development with cross-functional teams.
• Coordinate with banks, corporates, and government bodies for onboarding and APIs.

Skills

Product management

Agile methodologies

Stakeholder management

Requirements gathering

Roadmap definition

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace .

TheNPCIWAY OurGuidingPrinciples

The NPCIWAY is not just a framework - it’s a shared commitment by every individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare

• ParentalLeave :Inclusivematernityandpaternityleave.
• Nanny at home Support : Assistance for Working Parents

Mobility&Lifestyle

• MobilityBenefits :Relocation,transfers,andtravelsupport.
• HomeLoanInterestSupport :Upto50%reimbursement*
• MobileReimbursement :Newhandsetevery2years.
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation :PatentsandIPRightspolicy.

RetirementPlanning

• ProvidentFund(PF) and Gratuity Contributions.

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

Job Purpose -1.Gathering and prioritizing product requirements, requirement analysis, working with development teams for implementation using agile methodology.2.Conceptualization and implementation of new products.3.Collaborate and communicate product road map, project status and issues to relevant stakeholders.4.Develop clear visualizations of complicated business processes and ambiguous business requirements.5.Responsible for product management and end-to-end project delivery6.Convening and handling steering committee meeting and workgroup meeting with stakeholders.7.Define processes, ensure execution and ongoing governance8.Write operational policies9.Implementation of strategic operational continuous improvementFollowing are Accountabilities and expected Major activities associated with the respective accountabilitiesA ) Team & Project managementFollowing are Major Activities as part of the Team & Project management1. Define processes, ensure execution and ongoing governance.2. Write operational policies3. KPI management4. End-to-end product deliveryB) ProductsFollowing are Major Activities as part of Product management1. Process re-engineering to identify any bottlenecks or required improvements in existing process2. Automation projects to eliminate manual dependency3. Collaborate and communicate product road map, project status4. Conceptualization and implementation of new productsC)Requirements gathering & OnboardingFollowing are Major Activities as part of the Requirements gathering & Onboarding1. Review of approach documents and sign off2. Perform UAT with the agreed TAT3. On-boarding of banks / corporates / govt. departments to NACH / its related services like Mandates, API Services4. Managing relationship with top banks, govt. departments & corporates and resolving issues / challenges / any other queries raised by banks or govt. depts. or corporatesFollowing are Product responsibilities:Product Conceptualization: To Understand market, customer trends, opportunities, user and bank / ecosystem pain points, how to differentiate regulatory understandingProduct Design: Design Thinking, agile approach, customer experienceProduct Development: Design & document tech specification and test casesProduct Go Live: Identifying pilot study and ensuring product success.Product Commercialization: Drive users, value, volume, ecosystem as well as Collaborate with Relationship Managers to drive the product objectiveGood to Have Skills Exposure to AI for building Products, Data Intelligence etc. And, Ability to understand and translate technical concepts such as APIs, integrations, AI models, and data-driven decisioningWhy Join NACH?Opportunity to shape one of India’s largest payments ecosystemHigh-visibility role with end-to-end product ownershipOpportunity to work with leading banks, fintechs, technology partners, govt. institutions and regulatory bodiesStrong platform for career growth in payments and product leadership