Senior Associate - Collections (Bangalore)

Delhivery; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

Delhivery is seeking a collections professional to manage and collect dues, investigate historical data on invoices, and follow up with clients for overdue payments. The role requires strong English communication, a high-energy, target-driven attitude, and proficiency in MS Excel.

You will maintain daily AR status reports, document transaction histories, and resolve billing issues while coordinating with the collections team from our Bengaluru HQ.

Qualifications

• Good command of English (verbal and written).
• Ability to work with targets.
• Tech savviness and proficiency in MS Office, especially Excel.
• High energy to operate in a fast-paced environment.

Responsibilities

• Work with the collection manager to manage and collect the dues.
• Investigate historical data for each debt / invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to client queries and concerns by mail or telecall.

Skills

English language

MS Excel

Tools

MS Excel

Job description

Role & responsibilities:

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Requirement:

• Ability to start work immediately from our office HQ.
• Hunger to learn & resilience to get things done.
• Good command of English. both verbal and written.
• High energy level to navigate in a fast-paced work environment.
• Tech savvy and ability to scale up on MS Office especially Excel / spreadsheet.
• Comfortable working with targets.