Field Collection Executive

ecH-aaR Manpower Solutions; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

ecH-aaR Manpower Solutions in Bengaluru is seeking a Field Collection Executive to manage field collections, visit clients, and recover dues promptly while maintaining positive relationships.

You will record all activities, report status to management, and coordinate with internal teams to resolve payment issues. The role emphasizes professional conduct and customer service in every interaction, contributing to cash flow and client satisfaction.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Basic understanding of collection processes and customer service principles.
• Proficiency in using mobile devices and applications for reporting and communication.
• A proactive approach to problem-solving and conflict resolution.

Responsibilities

• Conduct field visits to collect payments from clients and customers.
• Maintain accurate records of collections and update the database accordingly.
• Communicate effectively with clients to resolve any payment issues and negotiate payment plans when necessary.
• Collaborate with the internal team to ensure smooth operations and address any client concerns.
• Provide regular reports on collection status and outstanding payments to management.
• Uphold the companys reputation by ensuring professional conduct during all interactions.

Skills

Communication skills

Interpersonal skills

Time management

Problem solving

Independent worker

Tools

Mobile reporting tools

Job description

We are seeking a dedicated and motivated Field Collection Executive to join our team in Karnataka. The ideal candidate will be responsible for managing collections in the field, ensuring timely recovery of dues, and maintaining positive relationships with clients. This role is crucial for our operations, as it directly impacts our cash flow and customer satisfaction.

Key Responsibilities:

• Conduct field visits to collect payments from clients and customers.
• Maintain accurate records of collections and update the database accordingly.
• Communicate effectively with clients to resolve any payment issues and negotiate payment plans when necessary.
• Collaborate with the internal team to ensure smooth operations and address any client concerns.
• Provide regular reports on collection status and outstanding payments to management.
• Uphold the companys reputation by ensuring professional conduct during all interactions.

Required Skills:

• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Basic understanding of collection processes and customer service principles.
• Proficiency in using mobile devices and applications for reporting and communication.
• A proactive approach to problem-solving and conflict resolution.

Join us in making a difference in our clients' financial journeys.