Senior Associate - Business Support

Ingram Micro India Private Limited; Chennai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Ingram Micro India Private Limited is seeking a Sr. Associate - Business Support to help run day-to-day commercial and business operations.

You will coordinate with Sales, Product, Finance, Operations and Supply Chain to ensure timely processing of quotations, pricing requests and orders, while monitoring process controls and data accuracy. The role emphasizes strong analytical and reporting skills, proficiency in Excel and PowerPoint, and effective stakeholder management to support reviews,

Qualifications

• Bachelor's degree in Business Administration, Commerce, Finance, or a related field.
• 2-5 years of experience in Business Operations, Commercial Operations, Sales Support, CBO, or Process Management.
• Strong analytical and reporting skills with proficiency in Microsoft Excel and PowerPoint.
• Good understanding of business processes, order management, and operational controls.
• Strong communication, coordination, and stakeholder management skills.

Responsibilities

• Support day-to-day commercial and business operations activities.
• Ensure timely processing of quotations, pricing requests, approvals, and order-related transactions.
• Coordinate with Sales, Product, Finance, Operations, and Supply Chain teams to ensure smooth business execution.
• Monitor compliance with company policies, commercial guidelines, and process controls.
• Maintain and analyze operational reports, dashboards, and performance metrics.
• Identify process gaps and drive continuous improvement initiatives to enhance operational efficiency.
• Support business reviews, audits, documentation, and governance activities.
• Assist in resolving operational escalations and stakeholder queries within defined SLAs.
• Ensure accuracy of business data and maintain process documentation.

Skills

Analytical skills

Reporting skills

Communication skills

Stakeholder management

Education

Bachelor's degree in Business Administration, Commerce, Finance, or a related field

Tools

Microsoft Excel

PowerPoint

Job description

Sr. Associate - Business Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

Key Responsibilities

• Support day-to-day commercial and business operations activities.
• Ensure timely processing of quotations, pricing requests, approvals, and order-related transactions.
• Coordinate with Sales, Product, Finance, Operations, and Supply Chain teams to ensure smooth business execution.
• Monitor compliance with company policies, commercial guidelines, and process controls.
• Maintain and analyze operational reports, dashboards, and performance metrics.
• Identify process gaps and drive continuous improvement initiatives to enhance operational efficiency.
• Support business reviews, audits, documentation, and governance activities.
• Assist in resolving operational escalations and stakeholder queries within defined SLAs.
• Ensure accuracy of business data and maintain process documentation.

Requirements

• Bachelor's degree in Business Administration, Commerce, Finance, or a related field.
• 2-5 years of experience in Business Operations, Commercial Operations, Sales Support, CBO, or Process Management.
• Strong analytical and reporting skills with proficiency in Microsoft Excel and PowerPoint.
• Good understanding of business processes, order management, and operational controls.
• Strong communication, coordination, and stakeholder management skills.Experience Level Mid Level