Senior Associate - Branch Operations

HDFC Life; Pimpri-Chinchwad; Presencial; INR 250.000 - 350.000; Jornada completa

Descripción de la vacante

HDFC Life in Pimpri-Chinchwad, Maharashtra, seeks a capable operations professional to support customer service, NB processing, policy servicing and claims. You will contribute to documentation, persistency/ revival efforts and lead generation, leveraging MS Office tools.

1+ year experience in insurance or banking is preferred, with strong communication and team collaboration. The role is a full-time position requiring proactive service delivery and accurate administrative support for back-end

Formación

• 1+ years of experience in operations, customer service, sales calling and operations.
• Preferably from Insurance or Banking sector.
• Strong communication skills.

Responsabilidades

• Maintain customer relationships and deliver services.
• Process new business and policy servicing tasks.
• Handle claims and required documentation.
• Support business retention, persistency and revival activities.
• Generate leads for sales opportunities.

Conocimientos

Operations experience

Customer service

Sales calling

MS Office

Educación

Graduate/Post Graduate

Herramientas

MS Office

Descripción del empleo

Role & responsibilities

About HDFC Life:

HDFC Life, one of India's leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities

• Customer Relationship and Services
• New Business Processing
• Policy Servicing
• Claims
• Documentation
• Business Retention Persistency/Revival
• Lead Generations

Academic Qualification

Graduate/Post Graduate

Knowledge, Skills & Abilities

1+ years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.

Required Skill

• Customer Service
• Sales & Calling
• Good communication skills
• MS Office (Excel, PowerPoint and etc.)

Regards,

Asvini J

HDFC Life-HR

[e-mail]

8660393690