Senior Associate - Branch Operation

HDFC Life; Thiruvananthapuram; Vor Ort; INR 250.000 - 380.000; Vollzeit

Zusammenfassung

HDFC Life is seeking a proactive Operations Executive to support backend processes across NB, policy servicing, claims and documentation. You will assist in enhancing customer service, persistency, and revival efforts while coordinating with multiple teams in a fast-paced insurance environment.

The role requires 1–2 years in operations or customer service, with strong communication skills and proficiency in MS Office; graduates may apply.

Qualifikationen

• 1-2 years of experience in operations, customer service, sales calling & operations.

Aufgaben

• Customer Relationship and Services
• New Business Processing
• Policy Servicing
• Claims
• Documentation
• Business Retention Persistency/Revival
• Lead Generations

Kenntnisse

Customer Service

Sales & Calling

Good communication

MS Office

Ausbildung

Graduate/Post Graduate

Tools

MS Office

Jobbeschreibung

Role & responsibilities

About HDFC Life:

HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

• Customer Relationship and Services


• New Business Processing


• Policy Servicing


• Claims


• Documentation


• Business Retention Persistency/Revival


• Lead Generations

Academic Qualification:

• Graduate/Post Graduate

Knowledge, Skills & Abilities:

1-2 years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.

Required Skill:

• Customer Service


• Sales & Calling


• Good communication skills


• MS Office (Excel, PowerPoint and etc.)

Regards,

Asvini J

HDFC Life-HR

[e-mail]

8660393690