Senior Associate - Branch Operation

HDFC Life; Pudukkottai; Presencial; INR 300.000 - 520.000; Tempo integral

Resumo da vaga

HDFC Life, a leading private life insurer in India, seeks a proactive operations professional for customer service, NB processing, policy servicing, claims handling, and lead generation. The role involves documentation and driving persistency/ revival efforts.

Graduate or Postgraduate with 1+ years in insurance or banking operations and strong MS Office skills is preferred. This position reports to HDFC Life-HR and is based in India.

Qualificações

• Graduate or postgraduate degree required.
• Experience: 1+ years in operations, customer service, sales calling and related activities.
• Preferably from Insurance or Banking sector.

Responsabilidades

• Customer Relationship and Services
• New Business Processing
• Policy Servicing
• Claims
• Documentation
• Business Retention Persistency/Revival
• Lead Generations

Conhecimentos

Customer Service

Sales & Calling

Good communication

MS Office

Formação

Graduate/Post Graduate

Ferramentas

MS PowerPoint

Descrição da vaga

Role & responsibilities

About HDFC Life:

HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

• Customer Relationship and Services
• New Business Processing
• Policy Servicing
• Claims
• Documentation
• Business Retention Persistency/Revival
• Lead Generations

Academic Qualification:

Graduate/Post Graduate

Knowledge, Skills & Abilities:

1+ years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.

Required Skill:

• Customer Service
• Sales & Calling
• Good communication skills
• MS Office (Excel, PowerPoint and etc.)

Regards,

Asvini J

HDFC Life-HR

[e-mail]

8660393690