Senior Analyst - HR & Payroll DT Services

RTX; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Prattwhitney in Bengaluru is seeking a skilled professional to provide Tier 1 and Tier 2 support for the Contingent Workers system. The role requires extensive knowledge of Workday and the ability to liaise between various teams effectively.

Qualified candidates should have at least 3 years of experience with HR systems and 1 year in a Workday environment. Strong communication and analytical skills are essential, making this an exciting opportunity to thrive in a diverse global environment.

Qualifications

• 3+ years of experience with HR systems.
• 1+ years working in a Workday environment.
• Bachelor's Degree required.

Responsibilities

• Provide end-to-end support for Workday Contingent Worker tickets.
• Act as liaison between Supply Chain Group and other teams.
• Identify opportunities for system improvements.

Skills

Experience with HR systems

Workday platform knowledge

Strong communication skills

Education

Bachelor's Degree

Tools

Workday

Job description

Responsibilities

• Tier 1 and Tier 2 support for Contingent Workers system related issues.
• Provide End to end support of Workday Contingent Worker L2 level tickets.
• Act as liaison between Supply Chain Group, Identity Management and other Functional COE, & Third‑Party vendors to understand business challenges as well as work closely in gathering business requirements and providing support to getting new functionalities implemented in Workday.
• Collaborate with team to help customers/business for Workday Production issues related to Contingent Workers.
• Develop subject matter expertise on the various functionalities of Workday HCM for Contingent Workers.
• Knowledge in Workday platform includes multiple functional tasks like Core HCM, Reporting & Security.
• Perform continuous improvement & optimization of current system processes.
• Establish standard operating procedures and audit processes within workday system to ensure processes are compliant and data integrity is maintained.
• Work with Functional COEs to organize and facilitate system related issues such as EIB loads & Security Assignments.
• Coordinate the communication to Stakeholders for system related issues such system outages, changes, new functionality, etc.
• Identify opportunities for system and process improvements and work with your supervisor to execute plan.
• Ensure the system stakeholders have the proper training and documentation for data entry, reporting, data flow, end to end processes, role and responsibilities, contact information, escalation path, etc. and communicate changes as needed to the stakeholders.

Qualifications

• You've obtained a Bachelor's Degree.
• 3+ years of experience with HR systems.
• 1+ years working in a Workday environment.

Preferred Experience

• Workday Core HCM Business Processes, Reporting, Data Conversion, Security and EIB experience.
• Workday certifications in Core HCM.
• Ability to handle multiple sub project teams, tasks concurrently and meet deadlines, despite conflicting demands.
• Ability to articulate in a clear, concise manner and effectively communicate complex technical information to deliver briefings to senior staff, as well as communicate effectively to functional COE teams.
• You have an intense passion for technology and an ability to learn quickly staying abreast of cutting‑edge technology, industry leading techniques and other skill sets.
• Strong communication and presentation skills.
• Thrive in a diverse, fast paced, global environment.

Education & Certifications

• Bachelor's Degree required.
• Advanced degree preferred.
• Workday Certification and experience preferred.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.