Senior Analyst - Client Service & Operations

Arcattest; India; On-site; INR 500,000 - 800,000; Full time

Job summary

Arc Consulting (I) Private Limited in India is seeking a Senior Analyst for Client Service & Operations to support verification workflows and client relationships. You will review client data, initiate checks, and prepare final reports within SLAs.

The role requires 1–3 years of experience, high integrity, and the ability to work under tight deadlines in a dynamic team environment. This position offers full-time, on-site work in India and opportunities for growth.

Qualifications

• Demonstrates high level of integrity, values, principles & workethics.
• Possess highlevel of commitment & the ability to work autonomously.
• Proven trackrecord of achieving goals.
• Skilled atleveraging resources & relationshipbuilding.
• Possess theability to work under stringent deadlines &challenging client conditions.
• Possess gooddata analytical skills, problem solving skills &adaptability.
• Well-developedinterpersonal skills, with an ability to work well in ateam environment.

Responsibilities

• Review theconsent, documents & data submitted by theclient.
• Initiate thechecks for the cases received & conduct primaryverification of specifiedantecedents.
• Raise &resolve insufficiencies &discrepancies to theclient / employee / vendor asrequired.
• Prepare &share final reports & ensure the adherence of theTAT.
• Maintain thequality of the reports & consistently deliverquality services to the client.
• Maintainhealthy client relationships & ensure clientsatisfaction to its core.
• Get theclient feedback at regular interval& take the corrective actionstowards being better than before.
• Share theprogress reports & expected outcomes with therespective authorities.

Job description

Arc Consulting (I) Private Limited | Full time

Senior Analyst - Client Service & Operations

• Department Name Client Service & Operations
• Job Type Full time
• Work Experience 1-3 years
• Country India

About Us

Arc Attest has been one of the most trusted and reliable background verification company found in 2011 , tagged as a young and dynamic enterprise. We are recognized as one of the deliberately and competently growing company in India who thrives success for its clients & people. We work with an integrated approach to be recognized as a preferred choice for clients across various sectors.

We are a proactive and vibrant community of professionals who areproud to be preferred and successful partner to now over500 clients across India. Our detail-driven indigenous professionals extend excellent service experience & believes in client satisfaction to its core. We would be happy to associate with you & work together.

Analyst will beresponsible for conducting verifications as per clientrequirements. Analyst will be involved in conductingverifications of stated credentials shared by clients& share the final verification report with them withno compromise on the quality within the turn-around timeagreed as per SLAs & manage the relationship with theclients to its core satisfaction.

Roles& Responsibilities

• Review theconsent, documents & data submitted by theclient.
• Initiate thechecks for the cases received & conduct primaryverification of specifiedantecedents.
• Raise &resolve insufficiencies &discrepancies to theclient / employee / vendor asrequired.
• Prepare &share final reports & ensure the adherence of theTAT.
• Maintain thequality of the reports & consistently deliverquality services to the client.
• Maintainhealthy client relationships & ensure clientsatisfaction to its core.
• Get theclient feedback at regular interval& take the corrective actionstowards being better than before.
• Share theprogress reports & expected outcomes with therespective authorities.

Requirements

TheSuccessful Applicant

• Demonstrateshigh level of integrity, values, principles & workethics.
• Possess highlevel of commitment & the ability to workautonomously.
• Proven trackrecord of achieving goals.
• Skilled atleveraging resources & relationshipbuilding.
• Possess theability to work under stringent deadlines &challenging client conditions.
• Possess gooddata analytical skills, problem solving skills &adaptability.
• Well-developedinterpersonal skills, with an ability to work well in ateam environment.

Why JoinUs?

• A space tothink freely, experiment & learn.
• Empoweryourself with the Opportunities togrow.
• Work in anenvironment that is conducive for yourwell-being.
• Employeefriendly practices that ensures a healthy work lifebalance.
• Growth,rewards & recognition for your commendableperformance.
• A vibrant& friendly team who guides you through thick &thin.