Senior Analyst - Operations Support

Arcattest; Ahmedabad District; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Healthy work-life balance

Opportunities for growth

Employee-friendly practices

Job summary

Arc Consulting (I) Private Limited is seeking a Senior Analyst to manage vendor operations related to Address Verification and Education Verification processes in Ahmedabad, Gujarat. The successful candidate will assign cases, ensure timely completion, and maintain quality throughout the process.

Key responsibilities include coordinating with vendors, monitoring performance, and building healthy relationships. Ideal applicants will possess strong integrity, problem-solving skills, and the ability to work under tight deadlines.

Qualifications

• 2-4 years of experience in vendor management or related field.
• Ability to work under tight deadlines and manage escalations effectively.
• Strong communication skills for effective stakeholder engagement.

Responsibilities

• Manage vendors involved in Address Verification and Education Verification processes.
• Assign cases and track progress to ensure timely completion.
• Maintain quality and accuracy of verification reports.

Skills

Integrity

Coordination skills

Vendor management

Analytical skills

Problem-solving skills

Decision-making skills

Job description

Full time | Arc Consulting (I) Private Limited | India

Posted On 23 Jun, 2026

Job Information

Title Senior Analyst

B2B Risk Mitigation Solutions

Department Name Operations

Work Experience 2-4 years

City Ahmedabad

State/Province Gujarat

380009

Job Description

Overview

The Senior Analyst – Operations Support (Vendor Management) will be responsible for managing vendors involved in Address Verification (AV) and Education Verification (EV) processes. The role includes assigning cases, tracking progress, ensuring quality, resolving issues, maintaining vendor relationships, and ensuring timely completion of verifications as per client requirements and SLAs.

• Review cases received from clients and assign them to the respective vendors.
  
• Coordinate with AV (Address Verification) and EV (Education Verification) vendors for timely completion of verification checks.
  
• Track pending cases and follow up regularly to ensure closures within TAT.
  
• Raise and resolve discrepancies, insufficiencies, and operational issues with vendors.
  
• Review vendor reports and supporting documents before final submission.
  
• Maintain the quality and accuracy of verification reports.
  
• Build and maintain healthy relationships with vendors for smooth operations.
  
• Monitor vendor performance and take corrective actions wherever required.
  
• Coordinate for vendor invoices and payment-related activities.
  
• Share progress reports, vendor performance reports, and operational updates with management.
  

Requirements

The Successful Applicant

• Demonstrates high level of integrity, responsibility, and work ethics.
  
• Possesses strong follow-up and coordination skills.
  
• Proven ability to manage multiple vendors and achieve targets.
  
• Skilled in relationship management and vendor handling.
  
• Able to work under tight deadlines and manage escalations effectively.
  
• Possesses good analytical, problem-solving, and decision-making skills.
  
• Works well in a team environment and communicates effectively with stakeholders.
  

Why Join Us?

• A space to think freely, experiment & learn.
  
• Empower yourself with the Opportunities to grow.
  
• Work in an environment that is conducive for your well-being.
  
• Employee friendly practices that ensures a healthy work life balance.
  
• Growth, rewards & recognition for your commendable performance.
  
• A vibrant & friendly team who guides you through thick & thin.