Senior Analyst - Client Service & Operations

Arc Attest; Ahmedabad District; On-site; INR 300,000 - 540,000; Full time

Job summary

Arc Attest in India is seeking an Analyst responsible for conducting verifications as per client requirements and delivering final verification reports with no compromise on quality within the agreed SLAs.

The role involves reviewing consent, documents, and data submitted, initiating checks, addressing insufficiencies, and sharing precise outcomes that uphold integrity and timelines. You will work closely with clients to sustain satisfaction and provide progress updates.

Qualifications

• Demonstrates high level of integrity, values, principles & work ethics.
• Possess high level of commitment & the ability to work autonomously.
• Proven track record of achieving goals.
• Skilled at leveraging resources & relationship building.
• Possess the ability to work under stringent deadlines & challenging client conditions.
• Possess good data analytical skills, problem solving skills & adaptability.
• Well-developed interpersonal skills, with an ability to work well in a team environment.

Responsibilities

• Review the consent, documents & data submitted by the client.
• Initiate the checks for the cases received & conduct primary verification of specified antecedents.
• Raise & resolve insufficiencies & discrepancies to the client / employee / vendor as required.
• Prepare & share final reports & ensure the adherence of the TAT.
• Maintain the quality of the reports & consistently deliver quality services to the client.
• Maintain healthy client relationships & ensure client satisfaction to its core.
• Get the client feedback at regular interval & take the corrective actions towards being better than before.
• Share the progress reports & expected outcomes with the respective authorities.

Job description

Overview

Analyst will be responsible for conducting verifications as per client requirements. Analyst will be involved in conducting verifications of stated credentials shared by clients & share the final verification report with them with no compromise on the quality within the turn-around time agreed as per SLAs & manage the relationship with the clients to its core satisfaction.

Roles & Responsibilities

• Review the consent, documents & data submitted by the client.


• Initiate the checks for the cases received & conduct primary verification of specified antecedents.


• Raise & resolve insufficiencies & discrepancies to the client / employee / vendor as required.


• Prepare & share final reports & ensure the adherence of the TAT.


• Maintain the quality of the reports & consistently deliver quality services to the client.


• Maintain healthy client relationships & ensure client satisfaction to its core.


• Get the client feedback at regular interval & take the corrective actions towards being better than before.


• Share the progress reports & expected outcomes with the respective authorities.

The Successful Applicant

• Demonstrates high level of integrity, values, principles & work ethics.


• Possess high level of commitment & the ability to work autonomously.


• Proven track record of achieving goals.


• Skilled at leveraging resources & relationship building.


• Possess the ability to work under stringent deadlines & challenging client conditions.


• Possess good data analytical skills, problem solving skills & adaptability.


• Well-developed interpersonal skills, with an ability to work well in a team environment.

Benefits

Why Join Us

• A space to think freely, experiment & learn.


• Empower yourself with the Opportunities to grow.


• Work in an environment that is conducive for your well-being.


• Employee friendly practices that ensures a healthy work life balance.


• Growth, rewards & recognition for your commendable performance.


• A vibrant & friendly team who guides you through thick & thin.

Culture Code

• Experiment without Fear


• Improve Continuously


• Do the Impossible


• Speak Up Your Mind & Heart


• Be Yourself


• Enjoy the Ride

We Believe In Living By What We Preach.

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