Senior Analyst

eClerx; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

eClerx is seeking a Travel Desk & Visa Processing Executive in Mumbai to manage end-to-end travel arrangements and visa processing for employees. You will coordinate with agencies and immigration consultants, ensuring policy compliance and timely execution.

The role requires 4+ years in travel desk or visa processing, with knowledge of US/UK/Schengen visa rules, strong communication, and document management skills. Mumbai-based with exposure to travel vendors and internal stakeholders.

Qualifications

• Graduate in any discipline (preferred).
• 4+ years in travel desk and visa processing.
• Basic visa procedures knowledge (US/UK/Schengen/GCC).
• Strong communication and coordination skills.
• Excellent attention to detail and documentation.
• Ability to manage multiple requests and deadlines.
• Proficient with MS Excel and email communication.

Responsibilities

• Arrange domestic and international travel for employees.
• Book flight tickets, hotel accommodation, and local transportation.
• Coordinate with travel agencies and vendors for best options.
• Share travel itineraries and travel-related information with employees.
• Handle last-minute travel changes and cancellations.
• Support employees with travel-related queries and issues.
• Maintain travel records and cost details.

Skills

Communication

Coordination

Attention to detail

Multitasking

Documentation

MS Excel

Visa processing knowledge

Education

Graduate in any discipline

Tools

MS Excel

Job description

Job Description

The Travel Desk & Visa Processing Executive is responsible for handling employee travel arrangements and end‑to‑end visa processing. This role supports employees with travel bookings, visa documentation, and coordination with travel vendors and immigration consultants, while ensuring compliance with company policies and timelines.

Job Description

The Travel Desk & Visa Processing Executive is responsible for handling employee travel arrangements and end‑to‑end visa processing. This role supports employees with travel bookings, visa documentation, and coordination with travel vendors and immigration consultants, while ensuring compliance with company policies and timelines.

Key Responsibilities

• Arrange domestic and international travel for employees
• Book flight tickets, hotel accommodation, and local transportation
• Coordinate with travel agencies and vendors for best options
• Share travel itineraries and travel‑related information with employees
• Handle last‑minute travel changes and cancellations
• Support employees with travel‑related queries and issues
• Maintain travel records and cost details

Required Skills & Qualifications

• Graduate in any discipline (preferred)
• 4+ years of experience in travel desk and visa processing roles
• Basic knowledge of visa procedures (US, UK, Schengen, GCC, etc., as applicable)
• Good communication and coordination skills
• Strong attention to detail and documentation skills
• Ability to handle multiple requests and work under deadlines
• Basic knowledge of MS Excel, email communication, and record keeping