Senior Travel Desk and Visa Processing Executive

Eclerx Services; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Eclerx Services is seeking a Senior Analyst to manage the Travel Desk and end-to-end visa processing for employees in Navi Mumbai. You will orchestrate travel bookings, visa documentation, and coordination with immigration consultants to ensure timely, policy-compliant outcomes.

The role requires strong communication, attention to detail, and the ability to handle multiple requests in a fast-paced environment.

Qualifications

• Graduate in any discipline (preferred).
• 4+ years of experience in travel desk and visa processing roles.
• Basic knowledge of visa procedures (US, UK, Schengen, GCC, etc.).
• Good communication and coordination skills.
• Strong attention to detail and documentation skills.
• Ability to handle multiple requests and work under deadlines.
• Basic knowledge of MS Excel, email communication, and record keeping.

Responsibilities

• Arrange domestic and international travel for employees.
• Book flight tickets, hotel accommodation, and local transportation.
• Coordinate with travel agencies and vendors for best options.
• Share travel itineraries and travel-related information with employees.
• Handle last-minute travel changes and cancellations.
• Support employees with travel-related queries and issues.
• Maintain travel records and cost details.

Skills

Communication skills

Coordination skills

Attention to detail

Documentation skills

Multitasking

Education

Graduate (any discipline)

Tools

MS Excel

Email communication

Record keeping

Job description

Senior Analyst Description The Travel Desk & Visa Processing Executive is responsible for handling employee travel arrangements and end‑to‑end visa processing. This role supports employees with travel bookings, visa documentation, and coordination with travel vendors and immigration consultants, while ensuring compliance with company policies and timelines.

Key Responsibilities

• Arrange domestic and international travel for employees
• Book flight tickets, hotel accommodation, and local transportation
• Coordinate with travel agencies and vendors for best options
• Share travel itineraries and travel‑related information with employees
• Handle last‑minute travel changes and cancellations
• Support employees with travel‑related queries and issues
• Maintain travel records and cost details

Required Skills & Qualifications

• Graduate in any discipline (preferred)
• 4+ years of experience in travel desk and visa processing roles
• Basic knowledge of visa procedures (US, UK, Schengen, GCC, etc., as applicable)
• Good communication and coordination skills
• Strong attention to detail and documentation skills
• Ability to handle multiple requests and work under deadlines
• Basic knowledge of MS Excel, email communication, and record keeping