Senior Air Ticketing Executive l Amadeus

V C Global Tours; Anand; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

V C Global Tours in Anand, Gujarat, seeks an experienced Amadeus ticketing professional to manage domestic and international reservations, pricing, and ticket issuance with accuracy and speed.

The role focuses on high-volume ticketing, complex itineraries, and corporate travel support, requiring meticulous attention to fare rules, deadlines, and airline policies while delivering exceptional customer service.

Formación

• 3+ years of Amadeus ticketing experience in a high-volume environment.
• Strong knowledge of fare rules, ticket issuance and reissuance.
• Ability to manage multiple urgent requests independently.
• Experience handling corporate clients and confidential traveler data.
• Familiarity with ancillary services and EMD issuance.
• Experience managing corporate travel accounts (preferred).

Responsabilidades

• Handle domestic and international flight reservations, fare quotations and ticket issuance through Amadeus.
• Manage PNR creation, amendments, reissuance, cancellations and refunds.
• Interpret fare rules, ticket validity, baggage allowances and penalties.
• Prepare complex itineraries, including multi-city journeys and international connections.
• Compare fares and routing options to recommend travel solutions.
• Handle corporate travel requests, last-minute bookings, schedule changes and disruptions.
• Monitor booking queues and ticketing deadlines, and follow up on confirmations.
• Coordinate with airlines and suppliers to resolve ticketing issues.
• Verify ticketing details to minimize errors and avoid ADMs.
• Maintain accurate booking records and coordinate with accounts for invoicing.

Conocimientos

Amadeus reservations

Ticketing and reissuance

Fare pricing knowledge

Domestic & international fares

Attention to detail

Customer service

Descripción del empleo

Key Responsibilities

• Handle domestic and international flight reservations, fare quotations and ticket issuance through Amadeus.
• Manage PNR creation, amendments, reissuance, cancellations and refunds.
• Interpret fare rules, ticket validity, baggage allowances and cancellation or date-change penalties.
• Prepare complex itineraries, including multi-city journeys and international connections.
• Compare fares and routing options to recommend suitable travel solutions.
• Handle corporate travel requests, last-minute bookings, schedule changes and flight disruptions.
• Monitor booking queues and ticketing deadlines, and follow up on pending confirmations.
• Coordinate with airlines and suppliers to resolve ticketing and booking issues.
• Verify ticketing details carefully to minimize errors and avoid Agency Debit Memos (ADMs).
• Maintain accurate booking records and coordinate with the accounts team for invoicing and reconciliation.

Required Skills and Experience

• Minimum 3 years of relevant experience using Amadeus in a high-volume ticketing environment.
• Strong command of Amadeus reservations, pricing, ticket issuance and reissuance.
• Sound knowledge of domestic and international fares, routing and airline policies.
• Ability to handle ticketing independently and prioritise multiple urgent requests.
• Strong attention to detail, communication skills and customer service.
• Professional approach to handling corporate clients and confidential traveler information.

Preferred Qualifications

• Experience managing corporate travel accounts.
• Knowledge of Amadeus NDC and direct airline booking portals.
• Familiarity with ancillary services, including seats, meals, baggage and EMD issuance.
• Experience supporting junior ticketing staff and resolving complex booking queries.

Selection Process

Shortlisted candidates will complete a practical Amadeus assessment covering reservations, fare pricing, ticket issuance and reissuance.