Senior Admissions Counselor

THiNC Digital Learning Pvt. Ltd.; Kozhikode district; On-site; INR 250,000 - 420,000; Full time

Job summary

THiNC Digital Learning Pvt. Ltd. (THiNC Institute of Design) invites applications for a Senior Admissions Counselor in Kozhikode.

The role covers inquiry handling, prospect follow-up, and conversion activities for design and architecture coaching programs. You will meet learners and families, explain courses, fees, and admission steps, and guide them toward suitable programs. This full-time, on-site position requires strong communication, documentation, and CRM skills.

Qualifications

• Strong communication and rapport-building with learners and families.
• Experience in guiding students through course options, fees, and admissions procedures.
• Experience in handling inquiries, following up leads, and achieving enrollments ethically.

Responsibilities

• Handle inquiries and follow up with prospective learners and families.
• Meet prospective learners and families in person to provide counseling sessions.
• Explain course offerings, fees, admission procedures, and help select suitable programs.
• Maintain accurate records of leads, inquiries, and enrollments in the CRM.
• Coordinate with academic teams on batch planning and orientation sessions.
• Support outreach events, informational sessions, and admission-related admin tasks.
• Respond to phone, email, and walk-in queries in a timely manner.

Skills

Interpersonal communication

Customer service

Sales

Education understanding

Admissions counseling

On-site work

Computer literacy

Education

Bachelor's degree

Tools

CRM

Spreadsheets

Job description

Company Description

THiNC Digital Learning Pvt. Ltd., operating as THiNC Institute of Design, is a leading entrance coaching institute in India specializing in Architecture and Design exam preparation since 2010. The institute offers coaching for national-level exams such as NID-DAT, IIT-UCEED, NIFT, NATA, and JEE Paper 2 (B.Arch). These programs support admissions to prestigious institutions including IITs, NIDs, NIFTs, NITs, SPAs, and CEPT University. THiNC focuses on high-quality academic guidance, structured training, and personalized support to help learners achieve competitive exam success. The organization values a learner-centric environment and continuous improvement in teaching and counseling practices.

Role Description

The Senior Admissions Counselor will manage end-to-end admissions processes for design and architecture coaching programs, including inquiry handling, prospect follow-up, and conversion activities. This full-time, on-site role is based in Kozhikode and involves meeting prospective learners and families, conducting counseling sessions, explaining course offerings, fees, and admission procedures, and guiding them in selecting suitable programs. The counselor will maintain accurate records of leads and enrollments, coordinate with academic teams on batch planning, and support orientation and information sessions. Daily responsibilities also include responding to phone, email, and walk-in queries, participating in outreach and promotional events, and assisting with basic administrative tasks related to admissions.

Qualifications

• Candidates should possess strong Interpersonal Communication and Communication skills to counsel learners and families effectively.


• Candidates should possess Customer Service skills to manage inquiries, provide timely support, and ensure a positive admissions experience.


• Candidates should possess Sales skills to nurture leads, present program benefits clearly, and achieve enrollment targets ethically.


• Candidates should possess Education-related understanding or experience, preferably in coaching, counseling, or academic programs for competitive exams.


• Relevant experience in admissions counseling, student guidance, or education sales is highly beneficial.


• Ability to work on-site in Kozhikode, manage multiple cases simultaneously, and maintain accurate documentation and reporting.


• Proficiency in basic computer applications (email, CRM or spreadsheets) and comfort with phone and online communication tools.


• Bachelor's degree in any discipline; a background in education, counseling, or business is an advantage.