Senior Admissions Counselor

Masters' Union; Gurugram District; On-site; INR 350,000 - 520,000; Full time

Job summary

Masters’ Union in Gurgaon is seeking an Admission Counselor to engage working professionals for a capital markets program. The role emphasizes inside sales, product demonstrations, and guiding candidates through enrollment processes.

The ideal candidate will have a proven sales record, experience with professionals, and strong English plus regional language communication skills. Successful candidates will work in a fast-paced environment and contribute to revenue targets.

Qualifications

• Proven experience in inside sales/admission counseling in a B2C environment.
• Strong track record of meeting/exceeding sales targets.
• Experience working with professionals and understanding their learning needs and career aspirations.
• Proficient with CRM tools to track leads and manage the sales pipeline.

Responsibilities

• Engage working professionals to identify career needs and align with the capital markets program.
• Demonstrate program features, benefits, and career opportunities through online/offline sessions.
• Schedule consultations and follow-ups; address questions and concerns.
• Understand customer profiles and tailor program offerings to their goals.
• Build pipelines, handle objections, negotiate fees, and close enrollments.

Skills

Inside sales

CRM experience

English & regional languages

Communication skills

Negotiation & closing

Education

Bachelor's degree

Tools

CRM systems

Job description

Founded in 2020, Masters’ Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s top business schools and multidisciplinary universities over the next two decades.

Today, Masters’ Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters’ Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About the Role

We are seeking an Admission Counselor professional to join our team, who will be responsible for engaging with working professionals for our specialized program in capital markets. The ideal candidate will have proven experience in inside sales and will be instrumental in helping working professionals enhance their careers by enrolling in our high-impact, capital markets-focused program.

Key Responsibilities

• Engage with working professionals to identify their career needs and how the program can enhance their skills in capital markets.
• Conduct online and offline product demonstrations, providing detailed insights into the program’s features, benefits, and career opportunities.
• Schedule and conduct consultations and follow-up sessions with prospective students, addressing their concerns and queries.
• Develop an in-depth understanding of the customer profile and align the program’s offerings to their career aspirations.
• Handle objections, provide solutions, and negotiate program fees to close sales and generate revenue.
• Consistently achieve weekly and monthly sales targets while maintaining a high level of customer satisfaction.
• Build and nurture a strong sales pipeline, managing prospects effectively through the entire sales cycle.
• Stay up-to-date with the program’s developments and sales techniques to continuously exceed targets.
• Build relationships with key decision-makers to ensure a seamless sales process.

Requirements

• Proven experience in inside sales, Admission Counselor, particularly in a B2C environment.
• Strong track record of meeting or exceeding sales targets.
• Experience working with professionals, with an understanding of their learning needs and career aspirations.
• Knowledge of sales tools (CRM systems) to track leads and manage the sales pipeline.
• Excellent communication skills, both verbal and written, in English and the regional language(s).
• Ability to build trust and rapport with working professionals.
• Highly enthusiastic and motivated to work towards achieving and exceeding targets.
• Ability to work in a fast-paced, dynamic, and results-oriented environment.
• Confident with strong presentation and negotiation skills.
• Strong time management skills and the ability to multitask and prioritize effectively.