Admission Counsellor - PGP

Darwinbox Digital Solutions Pvt. Ltd.; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Masters’ Union is seeking an organized Marketing and CRM professional to manage the end-to-end lead communications journey for Executive Education Programmes. You will coordinate communications across channels, track metrics, and optimize the journey to drive conversions.

The ideal candidate will engage working professionals, conduct product demonstrations, schedule consultations, address concerns, and build a strong sales pipeline to exceed targets in a fast-paced environment.

Qualifications

• Excellent verbal and written English and regional language communication.
• Ability to build trust with working professionals.
• Motivated to meet and exceed targets in a fast-paced environment.
• Strong presentation and negotiation skills.
• Excellent time management and multitasking abilities.

Responsibilities

• Manage end-to-end lead communications across channels.
• Conduct product demonstrations and explain features and career opportunities.
• Schedule consultations and follow-up with prospective students.
• Understand customer profile and align offerings to goals.
• Handle objections and negotiate program fees.
• Achieve weekly and monthly sales targets with high satisfaction.
• Build and nurture a strong sales pipeline.
• Maintain up-to-date knowledge of program developments.
• Build relationships with key decision-makers to smooth the sales process.

Skills

Communication skills

Relationship building

Presentation

Negotiation

Time management

Tools

CRM

Job description

Founded in 2020, Masters’ Union is a new-age,industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’stop business schools and multidisciplinary universities over the next twodecades.

Today, Masters’ Union has nearly 3,500students across undergraduate, postgraduate, and executive programs, withalmost half being experienced professionals. Spread across nearly 5 lakh squarefeet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier makerspace, AI and robotics infrastructure, advanced bioengineering workshops, andstartup incubation spaces, while also expanding into areas such asbioengineering and genetic engineering.

The institution is chaired by Manoj Kohli,former CEO of Bharti Airtel and former Country Head of SoftBank India. Itsleadership ecosystem includes Vivek Gambhir, Pankaj Bansal, SanjivBikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, andpolicymakers who contribute to teaching and institution building.

A boutthe Role

We are looking for an organized andexecution-focused Marketing and CRM professional to manage the end-to-end leadcommunication journey for the Executive Education Programmes at Masters’ Union.You will be responsible for managing leads communications across channels,tracking and reporting on metrics and continuously optimizing the lead journeyto drive conversions.

We’re looking for someone who goes beyondexecution and works from a lens of driving incremental effectiveness.

Specifically, this role will involve

• Engaging with working professionals toidentify their career needs and how the program can enhance their skills incapital markets.
• Conducting online and offline productdemonstrations, providing detailed insights into the program’s features, benefits,and career opportunities.
• Scheduling and conducting consultations andfollow-up sessions with prospective students, addressing their concerns andqueries.
• Developing an in-depth understanding of thecustomer profile and align the program’s offerings to their career aspirations.
• Handling objections, provide solutions, andnegotiate program fees to close sales and generate revenue.
• Achieving weekly and monthly sales targetswhile maintaining a high level of customer satisfaction.
• Building and nurture a strong sales pipeline,managing prospects effectively through the entire sales cycle.
• Staying up-to-date with the program’sdevelopments and sales techniques to continuously exceed targets.
• Building relationships with keydecision-makers to ensure a seamless sales process.

Ideal candidate will have

• Excellent communication skills, both verbaland written, in English and the regional language(s).
• Ability to build trust and rapport withworking professionals.
• Highly enthusiastic and motivated to worktowards achieving and exceeding targets.
• Ability to work in a fast-paced, dynamic, andresults-oriented environment.
• Confident with strong presentation andnegotiation skills.
• Strong time management skills and the abilityto multitask and prioritize effectively.