Senior Admissions Counselor

LearningShala; Dadri; On-site; INR 450,000 - 650,000; Full time

Job summary

LearningShala in Noida is seeking a Senior Admissions Counselor to guide prospective students through the entire admissions journey, from inquiry to enrollment, explaining programs, eligibility, and career outcomes.

You will manage leads via phone, email, and in-person meetings, maintain CRM records, meet admissions targets, and collaborate with mentors to improve processes and support outreach events.

Qualifications

• Experience in admissions counseling or education sales.
• Strong communication and interpersonal skills.
• Ability to work with targets and CRM tools.
• Experience with lead management and enrollment conversion.
• Bachelor's degree in education, counseling, business, psychology, or related field preferred.

Responsibilities

• Conduct detailed counseling sessions with prospective students.
• Explain programs, eligibility, and outcomes.
• Manage leads via phone, email and in-person meetings.
• Maintain accurate CRM records and track conversions.
• Collaborate with mentors and teams to improve processes and support outreach events.
• Meet admissions and conversion targets.

Skills

Interpersonal communication

Customer service

Sales

Lead management

Data analysis

Education

Bachelor’s degree in education, counseling, business, psychology, or related field

Tools

CRM software

Admissions management tools

Job description

Company Description

LearningShala is an online degree guidance platform founded in 2017 to make education choices clear, logical, and well-informed for students across India. The organization offers expert counseling and 1:1 guidance, helping students compare 55+ top online universities on 40+ factors and navigate admissions, career planning, and post-admission support. With a network of 200+ Verified Mentors, LearningShala provides free, transparent counseling sessions across 100+ online programs in fields such as business, IT, healthcare, and arts. The company is built on a trust-first, data-backed approach, enabling over 10,000 students to make confident decisions about their higher education and future careers.

Role Description

The Senior Admissions Counselor will guide prospective students through the entire admissions journey, from initial inquiry to enrollment, ensuring a clear understanding of programs, eligibility, and career outcomes. Responsibilities include conducting detailed counseling sessions, explaining university and program options, addressing questions, and recommending suitable pathways based on student background and goals. The role involves managing leads, following up via phone, email, and in-person meetings, maintaining accurate records in CRM tools, and meeting admissions and conversion targets. The counselor will collaborate with mentors and internal teams to improve processes, share student feedback, and support outreach initiatives such as webinars or information sessions. This is a full-time, on-site role based in Noida.

Qualifications

• Candidates should possess strong Interpersonal Communication and Communication skills to engage effectively with students and stakeholders.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic, and solution-oriented support throughout the admissions process.
• Candidates should possess Sales skills to manage leads, build trust, and convert qualified prospects into successful enrollments ethically and transparently.
• Candidates should possess Education-related knowledge or experience in academic counseling, higher education systems, or online learning programs.
• Relevant qualifications such as a bachelor’s degree in education, counseling, business, psychology, or a related field are preferred.
• Ability to work with targets, use CRM or admissions management tools, and analyze basic data to improve conversion rates is beneficial.
• Strong organizational skills, attention to detail, and the ability to manage multiple student cases simultaneously are important.
• Prior experience in admissions counseling, academic advising, or education sales will be an added advantage.