Admissions Counselor

Counsel Union; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading mental health education provider is seeking an Admission Counselor to offer personalized academic counseling. The ideal candidate will have a Bachelor's or Master's degree in Psychology and at least 6 months of experience in counseling or EdTech sales. Responsibilities include guiding students in course selection, conducting needs assessments, and collaborating with marketing teams. This full-time role is based in Noida, with an entry-level seniority level. Candidates should possess strong communication and problem-solving skills.

Qualifications

• 6+ months experience in counseling or EdTech sales is preferred.
• Strong communication and problem-solving skills are essential.
• Familiarity with CRM tools and virtual communication is required.

Responsibilities

• Counsel prospective candidates on suitable learning programs.
• Conduct detailed needs assessments to align academic goals.
• Follow up on leads via phone and email.
• Provide information about course content and outcomes.
• Stay updated on EdTech trends for personalized guidance.
• Collaborate with sales and marketing to meet enrollment targets.
• Track and record all interactions in CRM systems.

Skills

Strong communication

Listening skills

Problem-solving skills

Education

Bachelor’s/ Master's degree in Psychology

Tools

CRM tools

Virtual communication platforms

Job description

HR | Psychology Graduate, University of Delhi | Exploring Human Behavior & Talent Management

Admission Counselor

Location: Noida, Sector 4

Employment Type: Full-Time

Experience: Minimum 6 months of experience in Sales or Counseling

About the Company

Counsel Union is a leading provider of practical psychology courses in India, aimed at improving mental health and well-being. We are trusted and top-rated by our students for our comprehensive and effective programs. Our mission is to provide one-stop solutions for a better mental health and well-being. Visit our website to learn more about our courses and services.

Job Description

Provide personalized academic counseling to help students and professionals choose the right courses based on their career goals, educational background, and interests in psychology.

Responsibilities

• Counsel prospective candidates (students/working professionals/parents) on suitable learning programs
• Conduct detailed needs assessments to align academic and career goals
• Follow up on leads via phone, email, and other channels to drive enrollments
• Provide accurate information about course content, structure, duration, and outcomes
• Stay updated on EdTech trends and offerings for personalized guidance
• Collaborate with sales and marketing teams to meet enrollment targets
• Build and maintain relationships to ensure smooth onboarding
• Track and record all student interactions and status in CRM systems
• Offer post-enrollment support and resolve student queries

Qualifications

• Bachelor’s/ Master's degree in Psychology Preferred
• 6+ months experience in counseling or EdTech sales
• Strong communication, listening, and problem-solving skills
• Familiarity with CRM tools and virtual communication platforms

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Education and Training

Industries

Mental Health Care

Locations

• Noida & Bangalore (WFO)
• Gurugram (Female Candidates Only)
• Apna Advantage (Noida)

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