Senior Admission Counselor

Chandigarh University; Mohali, Chandigarh; On-site; INR 223,000 - 363,000; Full time

Benefits offered by this job

Competitive fixed salary + incentives

7-day onboarding & training

Transport within Tricity – Chandigarh,

Mohali & Kharar

Stable day-shift environment

Career growth opportunities within the

Supportive team culture and defined流程

Job summary

Chandigarh University is seeking dynamic Admission Counselors to join our admissions team in Mohali. The role involves counseling prospective students and parents, managing leads, inquiries, and follow-ups to convert prospects into confirmed admissions.

You will handle outbound and inbound communications, maintain CRM records, and work toward enrollment targets in a fast-paced, performance-driven environment.

Qualifications

• Bachelor's degree in any discipline is required.
• 1–3 years of experience in Admission Counseling, Telecalling, or Education Sales.
• Experience in Education/EdTech sector is preferred.

Responsibilities

• Make 100+ outbound calls daily to prospective students and parents.
• Handle inbound inquiries through phone, WhatsApp, and email.
• Conduct cold calling and consistent follow-ups on leads.
• Maintain accurate records of interactions, follow-ups, and lead status in CRM.
• Track daily, weekly, and monthly performance metrics.
• Achieve assigned admission and enrollment targets.
• Counsel students and parents regarding programs, eligibility, procedures, fees, scholarships, and deadlines.
• Assess student profiles and recommend suitable courses.
• Build trust and maintain strong relationships with prospective students and parents.
• Guide applicants through the admission process until enrollment.
• Handle objections and use counseling and persuasion to convert leads into admissions.

Skills

Admission Conversion

Lead Nurturing

Student Counseling

Relationship Management

CRM & Lead Management

Communication Skills

English Proficiency

Objection Handling

Negotiation

Follow-up

Education

Bachelor's degree in any discipline

Tools

CRM Tools

Job description

Location: Gharuan, Mohali, Punjab
Company: Chandigarh University
Employment Type: Full-Time | Permanent
Work Mode: On-site
Shift: Day Shift | 9:30 AM 5:30 PM
Salary: 20,000 – 32,500 per month + Performance-Based Incentives

Job Overview

Chandigarh University is looking for dynamic, confident, and target-driven Admission Counselors / Senior Admission Counselors to join our admissions team.

The role involves counseling prospective students and parents, managing leads and inquiries, conducting regular follow-ups, and converting prospects into confirmed admissions.

Key Responsibilities

• Make 100+ outbound calls daily to prospective students and parents.
• Handle inbound inquiries through phone, WhatsApp, and email.
• Conduct cold calling and consistent follow-ups on leads.
• Maintain accurate records of interactions, follow-ups, and lead status in CRM.
• Track daily, weekly, and monthly performance metrics.
• Achieve assigned admission and enrollment targets.
• Counsel students and parents regarding academic programs, eligibility, admission procedures, fee structure, scholarships, and deadlines.
• Assess student profiles and recommend suitable courses.
• Build trust and maintain strong relationships with prospective students and parents.
• Guide applicants throughout the admission process until successful enrollment.
• Handle objections and use effective counseling and persuasion techniques to convert leads into admissions.

Eligibility Criteria

• Bachelor's degree in any discipline.
• 1–3 years of experience in Admission Counseling, Telecalling, or Education Sales.
• Experience in the Education/EdTech sector will be preferred.

Key Skills

• Admission Conversion & Lead Nurturing
• Student Counseling & Relationship Management
• CRM & Lead Management
• Excellent Communication & Interpersonal Skills
• English proficiency
• Objection Handling & Negotiation
• Follow-up & Engagement Techniques
• Basic Computer Skills / MS Office / CRM Tools

Preferred Candidate Profile

• Confident and persuasive communicator.
• Target-oriented and results-driven.
• Strong listening and problem-solving abilities.
• Patient and professional while handling queries.
• Comfortable working in a fast-paced, performance-driven environment.
• Prior experience in Admissions, Counseling, Tele-sales, or Lead Conversion is preferred.
• Immediate joiners preferred.

What We Offer

• Competitive fixed salary + attractive incentives
• Structured 7-day onboarding & training
• Complimentary transport within Tricity – Chandigarh, Mohali & Kharar
• Stable day-shift work environment
• Career growth opportunities within the Admissions/Counselling team
• Supportive team culture and well-defined processes

Join Chandigarh University and build your career in Admissions & Student Counseling!