Academic Counsellor

Chandigarh University; Kharar; On-site; INR 223,000 - 363,000; Full time

Benefits offered by this job

Free bus facility within Tricity

Training provided (7 days)

Stable day shift hours

Job summary

Chandigarh University is actively seeking dynamic Admission Counselors to join its admissions team in Mohali. The role focuses on proactive telecalling, handling inquiries, counseling prospective students, and converting leads into enrollments while meeting targets.

The position requires a graduate, with at least 1 year in admissions, tele-calling, or education sales. It offers a fixed salary plus performance incentives, day shift hours, and on-site work.

Qualifications

• Bachelor’s degree or higher in any discipline.
• Excellent verbal and written communication skills in English.
• Strong interpersonal, persuasive, and relationship-building abilities.
• Target-oriented with professional phone etiquette.
• Basic computer proficiency including MS Office and CRM tools.

Responsibilities

• Tele calling & Lead Management
• Make 100+ outbound calls per day to prospective students and parents from provided lead databases
• Handle inbound inquiries via phone, WhatsApp, and email professionally
• Conduct cold calling and regular follow-ups on assigned leads
• Maintain accurate records of conversations, follow-ups, and lead status in the CRM
• Track daily, weekly, and monthly calling and conversion performance
• Achieve assigned admission and enrollment targets
• Counsel students and parents regarding university programs, eligibility criteria, admission process, fee structure, scholarships, and key dates
• Build trust and long-term relationships with prospective students and parents
• Follow up consistently until admission confirmation or closure

Skills

Verbal communication

Written communication

Interpersonal skills

Phone etiquette

MS Office

CRM proficiency

Education

Graduate in any discipline

Tools

MS Office

CRM tools

Job description

Job Title: Admission Counselor

Organization: Chandigarh University

Location: Gharuan, Mohali, Punjab

Employment Type: Full-Time, Permanent, on -site

Shift: Day Shift (9:30 AM 5:30 PM)

*Salary: 20,000 To 32,500 per month + Performance-Based Incentives

*Job Summary*

Chandigarh University is seeking dynamic, target-driven Admission Counselors / Senior Admission Counselors to join its admissions team. The role involves proactive tele calling, handling student and parent inquiries, counseling prospective students, and converting leads into successful admissions while consistently achieving enrollment targets.

*Key Responsibilities*

• Tele calling & Lead Management
• Make 100+ outbound calls per day to prospective students and parents from provided lead databases
• Handle inbound inquiries via phone, WhatsApp, and email professionally
• Conduct cold calling and regular follow-ups on assigned leads
• Maintain accurate records of conversations, follow-ups, and lead status in the CRM
• Track daily, weekly, and monthly calling and conversion performance
• Achieve assigned admission and enrollment targets
• *Admission Counseling*
• Counsel students and parents regarding university programs, eligibility criteria, admission process, fee structure, scholarships, and key dates
• Understand student needs and recommend suitable academic programs
• Build trust and long-term relationships with prospective students and parents
• Follow up consistently until admission confirmation or closure

*Qualifications & Skills*

• Graduate in any discipline
• Minimum 1 year of experience as an Admission Counselor / Tele caller / Education Sales Executive
• Experience in Education or EdTech industry preferred
• Excellent verbal and written communication skills in English
• Strong interpersonal, persuasive, and relationship-building skills
• Target-oriented mindset with professional phone etiquette
• Basic computer proficiency (MS Office, CRM tools)

*Personal Attributes*

• Confident and persuasive communication style
• Strong listening and objection-handling skills
• Patient and professional while handling complex inquiries
• Comfortable working in a fast-paced, target-driven environment

*What We Offer*

• Attractive fixed salary with high incentive potential
• 7 days of training provided
• Free bus facility within Tricity (Chandigarh, Mohali, Kharar)
• Stable dayshift working hours
• Career growth opportunities with a reputed university
• Preferred Candidate Profile
• Experience in admissions, counseling, tele-sales, or lead conversion
• Immediate joiners preferred

Contact Details

Email: [e-mail]

Contact No.: 7814304289