Hiring Team Lead

Chandigarh University

Mohali

On-site

INR 406,000 - 487,000

Full time

9 days ago
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Job summary

Chandigarh University in Mohali, Punjab, is seeking a Team Leader – Admissions / Inside Sales to guide a large team of 20–60 admission counsellors and drive admissions, revenue, and performance. The role requires strong leadership in an EdTech/education environment and hands-on CRM/LMS experience.

You will monitor activity through CRM, optimize conversions, manage attrition and productivity, and report MIS metrics.

Qualifications

  • Graduate in any discipline.
  • 5–8 years of overall experience in Admissions, Inside Sales, Tele-Sales, EdTech, or related domain.
  • Minimum 4 years of experience in a Team Leader / Team Management role.
  • Experience managing a team of 20–60 members will be preferred.
  • Strong understanding of admissions counselling, inside sales, lead conversion, and revenue generation.
  • Hands-on experience with CRM/LMS and sales tracking systems.
  • Strong leadership, communication, analytical, problem-solving, and people-management skills.
  • Target-oriented with the ability to manage performance-driven teams.
  • Candidates from Education, EdTech, University, or Admission Sales backgrounds will be preferred.
  • Immediate joiners preferred.

Responsibilities

  • Lead, manage, and motivate a team of 20–60 Admission Counsellors.
  • Drive daily, weekly, monthly, and session-wise admission and revenue targets.
  • Monitor lead allocation, follow-ups, conversions, and counselling activities through CRM.
  • Ensure effective utilization of CRM and LMS platforms.
  • Track team productivity, attendance, floor discipline, and operational performance.
  • Monitor conversion ratios and identify opportunities for improving team performance.
  • Conduct regular performance reviews, coaching, feedback, and team development.
  • Manage attrition, shrinkage, manpower planning, and team productivity.
  • Ensure adherence to defined processes, quality standards, and business requirements.
  • Prepare and analyze daily/weekly MIS and performance reports.
  • Collaborate with management to develop strategies for improving admissions and revenue performance.

Skills

Team Management
Admissions
Inside Sales
Lead Conversion
Revenue Generation
Admission Counselling
CRM
LMS
Target Achievement
Performance Management
Attrition & Shrinkage Management
MIS Reporting

Education

Graduate in any discipline

Tools

CRM/LMS systems

Job description

TEAM LEADER ADMISSIONS / INSIDE SALES

Chandigarh University | Gharuan, Mohali, Punjab

Position Overview

Chandigarh University is seeking an experienced and result-oriented Team Leader – Admissions / Inside Sales to lead a team of 20–60 Admission Counsellors and drive admissions, revenue generation, lead conversion, and overall team performance.

The ideal candidate will have strong leadership capabilities, extensive experience in admissions/inside sales, and a proven track record of managing large teams and achieving business targets.

Key Responsibilities
  • Lead, manage, and motivate a team of 20–60 Admission Counsellors.
  • Drive daily, weekly, monthly, and session-wise admission and revenue targets.
  • Monitor lead allocation, follow-ups, conversions, and counselling activities through CRM.
  • Ensure effective utilization of CRM and LMS platforms.
  • Track team productivity, attendance, floor discipline, and operational performance.
  • Monitor conversion ratios and identify opportunities for improving team performance.
  • Conduct regular performance reviews, coaching, feedback, and team development.
  • Manage attrition, shrinkage, manpower planning, and team productivity.
  • Ensure adherence to defined processes, quality standards, and business requirements.
  • Prepare and analyze daily/weekly MIS and performance reports.
  • Collaborate with management to develop strategies for improving admissions and revenue performance.
Candidate Requirements
  • Graduate in any discipline.
  • 5–8 years of overall experience in Admissions, Inside Sales, Tele-Sales, EdTech, or a related domain.
  • Minimum 4 years of experience in a Team Leader / Team Management role.
  • Experience managing a team of 20–60 members will be preferred.
  • Strong understanding of admissions counselling, inside sales, lead conversion, and revenue generation.
  • Hands‑on experience with CRM/LMS and sales tracking systems.
  • Strong leadership, communication, analytical, problem‑solving, and people‑management skills.
  • Target‑oriented with the ability to manage performance‑driven teams.
  • Candidates from Education, EdTech, University, or Admission Sales backgrounds will be preferred.
  • Immediate joiners preferred.
Key Skills

Team Management | Admissions | Inside Sales | Lead Conversion | Revenue Generation | Admission Counselling | CRM | LMS | Target Achievement | Performance Management | Attrition & Shrinkage Management | MIS Reporting

Job Details

Job Type: Full-Time | Permanent
Work Mode: Work from Office
Location: Gharuan, Mohali, Punjab
Working Hours: 9:30 AM – 5:30 PM
Working Days: 6 Days a Week
Salary: Up to 40,000 per Month

Why Join Us?

Opportunity to work in a dynamic admissions and inside‑sales environment, lead a sizeable team, and contribute directly to institutional admission and revenue objectives.

HR – Chandigarh University
7814304289
anjali.hrd@cumail.in

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