Senior Admission Counsellor

Samalkha Group Of Institutions; New Delhi; On-site; INR 450,000 - 600,000; Full time

Job summary

Samalkha Group Of Institutions in New Delhi seeks a Senior Admission Counsellor to guide prospective students and families through the admissions process. You will handle inquiries, conduct counseling, and follow up leads, while maintaining accurate records and supporting campus campaigns.

The role requires a professional, student-centered approach and collaboration with academic and marketing teams to achieve enrolment targets.

Qualifications

• Strong interpersonal and counseling skills.
• Customer service orientation with empathy.
• Sales ability to convert inquiries to admissions ethically.
• Understanding of education programs and admission processes.
• 3+ years in admissions, counseling, or student services.
• Bachelor’s degree; postgraduate qualification is a plus.
• Proficient in MS Office and CRM/admissions tools.
• On-site work in New Delhi; willing to extended hours during peak periods.
• Fluent in English and Hindi for diverse audiences.

Responsibilities

• Handle walk-ins and inquiries; guide applicants through admissions.
• Conduct counseling sessions; provide information on programs and fees.
• Follow up leads via phone and email; maintain records of interactions.
• Coordinate with academic and marketing teams for campaigns.
• Participate in school visits, education fairs, and events.
• Help achieve enrolment targets with ethical, student-centered approach.

Skills

Interpersonal communication

Communication skills

Customer service

Sales skills

Education sector knowledge

Record-keeping & reporting

Fluency in English & Hindi

Education

Bachelor's degree (any discipline)

Postgraduate in Management or Education (advantage)

Tools

MS Office

CRM / admissions tools

Job description

Company Description

Samalkha Group of Institutions (SGI), established in 2008, is a multi-disciplinary college focused on quality education and industry-relevant skills. Affiliated with Kurukshetra University and accredited with an ‘A++’ Grade by NAAC, SGI offers a broad range of engineering and management programs in a dynamic learning environment. The institution is widely known as a “Placement wala College” due to its strong industry connections and robust placement support. SGI emphasizes holistic student development with opportunities for personal and professional growth, supported by state-of-the-art labs and a comprehensive library. The campus culture encourages innovation, career readiness, and student success.

Role Description

The Senior Admission Counsellor is a full-time, on-site role based in New Delhi. The role involves guiding prospective students and families through the admissions process, including providing information on programs, eligibility, fees, and career outcomes. Day-to-day responsibilities include handling walk-ins and inquiries, conducting counseling sessions, following up with leads via phone and email, and maintaining accurate records of interactions and applicant status. The counsellor will collaborate with academic and marketing teams to support admission campaigns, participate in school visits, education fairs, and events, and help achieve enrolment targets. The role requires a professional, student-centered approach and adherence to institutional policies and ethical standards.

Qualifications

• Candidates should possess strong Interpersonal Communication and Communication skills for effective counseling and relationship-building.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic support to prospective students and families.
• Candidates should possess Sales skills to convert enquiries into admissions while maintaining a consultative, ethical approach.
• Candidates should possess an understanding of the Education sector, academic programs, and admission processes.
• Relevant experience (typically 3+ years) in admissions, counseling, education sales, or student services.
• Bachelor’s degree in any discipline; a postgraduate qualification in Management, Education, or related field is an advantage.
• Proficiency in MS Office and CRM or admissions management tools, with strong record-keeping and reporting skills.
• Ability to work on-site in New Delhi, including occasional extended hours during peak admission periods.
• Fluency in English and Hindi, with the ability to address diverse backgrounds in a professional and inclusive manner.