Role Overview
We are looking for an Senior Executive Accounts & Reconciliation to manage accounting operations for an e-commerce client, with a strong focus on reconciliation, Cash on Delivery (COD) transactions, rider payouts, and financial settlements. The role will be responsible for ensuring accurate and timely accounting of high-volume transactions and coordinating with internal and client teams to resolve discrepancies.
Key Responsibilities
- Manage end-to-end reconciliation of e-commerce transactions, including COD collections, settlements, refunds, adjustments, and other financial transactions.
- Handle rider payout processing, including validation of rider earnings, deductions, incentives, advances, and final payout calculations.
- Manage and reconcile Cash on Delivery (COD) transactions, ensuring collections are accurately accounted for and settled.
- Reconcile transaction data between operational systems, client records, bank statements, payment gateways, and accounting records.
- Identify, investigate, and resolve reconciliation breaks, payment mismatches, short collections, excess collections, and settlement discrepancies.
- Prepare daily/weekly/monthly reconciliation reports and management dashboards.
- Monitor outstanding/unsettled COD amounts and follow up with relevant stakeholders for timely closure.
- Coordinate with Operations, Finance, Technology, Client teams, and banking/payment partners to resolve transaction-level issues.
- Review and validate payout files before processing to ensure accuracy and completeness.
- Maintain proper documentation and audit trails for all financial transactions and reconciliations.
- Support month-end closing activities, accounting entries, provisions, and reporting related to the client.
- Identify process gaps and implement controls to improve reconciliation accuracy and reduce manual intervention.
- Handle client queries and provide timely explanations/supporting data for financial discrepancies.
- Ensure adherence to internal financial controls, SOPs, and compliance requirements.
Key Skills
- Strong understanding of accounting and reconciliation processes.
- Experience with high-volume transaction reconciliation.
- Good understanding of COD, settlements, payouts, refunds, and payment gateway transactions.
- Advanced Excel skills Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, data validation, etc.
- Strong analytical and problem-solving skills.
- Ability to manage large datasets and work with tight timelines.
- Good stakeholder management and communication skills.
- Experience in e-commerce, logistics, fintech, payments, or shared-services environments would be an advantage.