SDR Manager

Pepper; Mumbai; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Pepper is seeking an experienced sales leader to build and head an SDR/BDR and ABM function in Mumbai. You will recruit, coach, and scale a high-performing team, align with marketing for lead campaigns, and drive pipeline growth through outbound and inbound activities.

You will mentor reps and ensure results-driven execution with senior leadership collaboration. The role requires managing performance, refining messaging, and developing a scalable interviewing process to build a+ talent pool,

Qualifications

• 7+ years in tech sales with leadership experience.
• Experience leading SDR/BDR teams.
• Strong coaching and interview skills.
• Ability to align with marketing for lead-gen campaigns.

Responsibilities

• Oversee a team of sales development reps.
• Recruit and hire top talent with scalable processes.
• Coach on messaging and prospecting to generate meetings.
• Manage 1:1s, feedback, and mock role plays.
• Drive outbound/inbound mix for enterprise prospecting.
• Ensure timely inbound lead follow-up and metrics.

Skills

Sales leadership

Coaching

Team building

Recruiting

Outbound strategy

Forecasting

Communication

Tools

Salesforce.com

Outreach

Job description

We seek an experienced leader to build an SDR/BDR and ABM function at Pepper. You should bring a proven track record of success in generating pipelines, achieving sales targets, and experience in motivating teams through leadership, coaching, and team-building skills. You will stay aligned with marketing to follow up on lead-generation campaigns while consistently monitoring, tracking results, and driving team execution to meet sales goals.

What You’ll Do

• Oversee a team of sales development reps
• Recruit and hire A+ talent, while running a consistent, fair, and scalable process, and coach leaders on interview best practices
• Coach team on identifying high-potential customers, researching Pepper's value fit, personalizing messaging to prospecting, and generating high-quality new business meetings for the company - you should feel confident doing the role of an SDR!
• Day-to-day people manager development; expectations will be shadowing and coaching on 1:1s and calls, developing and coaching on SDR feedback, mock role plays, delivering feedback, etc.
• Drive accountability and development of the team daily/weekly to meet metrics, leader, and development goals
• Inspect and drive an appropriate mix of outbound/inbound activities for our enterprise customer prospecting to set meetings
• Drive accountability of inbound lead follow-up, and ensure the team is within compliance metrics (i.e. timeliness). Collaborate with Marketing to track results and align on goals.
• Proactively handle difficult conversations with empathy, while driving accountability keeping business goals in mind.

Experience You’ll Need

• Background in tech sales and 7+ years of overall experience - we want leaders who will lead and inspire their team with experienced knowledge of the tech industry
• Working knowledge of lead management and outbound prospecting strategy
• Ability to thrive in a dynamic high-pressure environment
• Polished written and presentation skills with a high degree of comfort engaging with senior leadership
• Proven skills in cold calling and email outreach
• Strong coaching skills at the rep and leader level
• Strong track record of selling and the ability to translate that skills-set to early in carer reps

Preferred Qualifications

• 2+ years of experience leading a team of reps
• Background in tech sales - we want leaders who will lead and inspire their team with experienced knowledge of the tech industry
• Proficient in Salesforce.com and Outreach
• Working knowledge in top-of-the-funnel sales processes and strategy