Scrum Master

HealthEdge; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

HealthEdge in Bengaluru is seeking an experienced Agile Project Manager/Scrum Master to lead cross‑functional teams and deliver high‑quality software products. You will own the health of the Agile process, facilitate ceremonies, remove impediments, and protect team focus while aligning with business goals and timelines.

This hands‑on role balances servant leadership with practical project management, driving on‑time delivery, maintaining metrics, and reporting to stakeholders.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• 4+ years of overall experience as a Project Manager, Scrum Master, or Agile delivery lead.
• Strong working knowledge of Agile frameworks (Scrum, Kanban) and scaling approaches (SAFe, LeSS, or similar).
• Proven ability to manage and deliver software projects with cross‑functional teams.
• Excellent facilitation, communication, conflict‑resolution, and stakeholder‑management skills.
• Hands‑on experience with Agile tooling such as Jira, Azure DevOps, or equivalent.

Responsibilities

• Facilitate all Scrum ceremonies: sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Coach the team and the wider organisation on Agile and Scrum principles, helping teams mature toward self‑organisation and continuous improvement.
• Foster a collaborative, transparent, and psychologically safe team culture.
• Drive on‑time, on‑scope delivery across sprints and releases, tracking progress against commitments.
• Maintain and communicate delivery metrics (velocity, burndown/burnup, cycle time, throughput) and use them to forecast and improve.
• Manage dependencies, risks, and issues across teams; escalate and resolve blockers quickly.
• Coordinate planning across multiple teams or workstreams where needed (e.g., PI planning, scrum‑of‑scrums).
• Partner with Product Owners to keep the backlog refined, prioritised, and ready for delivery.
• Provide clear, regular status reporting to stakeholders and leadership.
• Manage expectations around scope, timeline, and trade‑offs, and communicate changes proactively.
• Identify process bottlenecks and lead initiatives to improve team efficiency and product quality.
• Champion engineering and delivery best practices in collaboration with technical leads.
• Track and act on retrospective outcomes to drive measurable improvement over time.

Skills

Agile

Scrum

Kanban

Stakeholder management

Education

Bachelor's degree in CS/Eng/Business

Tools

Jira

Azure DevOps

Job description

We are looking for an experienced Agile Project Manager / Scrum Master to lead and coach one or more cross-functional teams in delivering high-quality products. You will own the health of the Agile process — facilitating ceremonies, removing impediments, and protecting the team's focus — while keeping delivery aligned with business goals, timelines, and stakeholder expectations. This is a hands‑on role for someone who balances servant‑leadership with practical project management.

Key Responsibilities

Agile Facilitation & Coaching

• Facilitate all Scrum ceremonies: sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Coach the team and the wider organisation on Agile and Scrum principles, helping teams mature toward self‑organisation and continuous improvement.
• Foster a collaborative, transparent, and psychologically safe team culture.

Delivery & Project Management

• Drive on‑time, on‑scope delivery across sprints and releases, tracking progress against commitments.
• Maintain and communicate delivery metrics (velocity, burndown/burnup, cycle time, throughput) and use them to forecast and improve.
• Manage dependencies, risks, and issues across teams; escalate and resolve blockers quickly.
• Coordinate planning across multiple teams or workstreams where needed (e.g., PI planning, scrum‑of‑scrums).
• Partner with Product Owners to keep the backlog refined, prioritised, and ready for delivery.
• Provide clear, regular status reporting to stakeholders and leadership.
• Manage expectations around scope, timeline, and trade‑offs, and communicate changes proactively.
• Identify process bottlenecks and lead initiatives to improve team efficiency and product quality.
• Champion engineering and delivery best practices in collaboration with technical leads.
• Track and act on retrospective outcomes to drive measurable improvement over time.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• 4+ years of overall experience as a Project Manager, Scrum Master, or Agile delivery lead.
• Strong working knowledge of Agile frameworks (Scrum, Kanban) and scaling approaches (SAFe, LeSS, or similar).
• Proven ability to manage and deliver software projects with cross‑functional teams.
• Excellent facilitation, communication, conflict‑resolution, and stakeholder‑management skills.
• Hands‑on experience with Agile tooling such as Jira, Azure DevOps, or equivalent.

Preferred Qualifications

• Certified ScrumMaster (CSM / PSM I or II), SAFe Scrum Master (SSM), or PMI‑ACP certification.
• PMP certification or equivalent traditional project‑management experience.
• Background in software development or a closely related technical domain.
• Experience coaching distributed or multi‑team environments.

Core Competencies

• Servant leadership — puts the team first and leads by enabling others.
• Organisation — keeps complex, multi‑stream work on track without losing detail.
• Communication — translates clearly between technical teams and business stakeholders.
• Problem‑solving — anticipates risks and removes obstacles before they slow delivery.
• Adaptability — adjusts approach to fit the team's maturity and the project's needs.