Overview
Agile Project Manager / Scrum Master
About the Role
We are looking for an experienced Agile Project Manager / Scrum Master to lead and coach one or more cross-functional teams in delivering highquality products. You will own the health of the Agile process — facilitating ceremonies, removing impediments, and protecting the team's focus —while keeping delivery aligned with business goals, timelines, and stakeholder expectations. This is a hands-on role for someone who balancesservant-leadership with practical project management.
Key Responsibilities
- Agile Facilitation & Coaching
- Facilitate all Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Coach the team and the wider organization on Agile and Scrum principles, helping teams mature toward self-organization andcontinuous improvement.
- Foster a collaborative, transparent, and psychologically safe team culture.
- Delivery & Project Management
- Drive on-time, on-scope delivery across sprints and releases, tracking progress against commitments.
- Maintain and communicate delivery metrics (velocity, burndown/burnup, cycle time, throughput) and use them to forecast andimprove.
- Manage dependencies, risks, and issues across teams; elevate and resolve blockers quickly.
- Coordinate planning across multiple teams or workstreams where needed (e.g., PI planning, scrum-of-scrums).
- Stakeholder & Backlog Support
- Partner with Product Owners to keep the backlog refined, prioritized, and ready for delivery.
- Provide clear, regular status reporting to stakeholders and leadership.
- Manage expectations around scope, timeline, and trade-offs, and communicate changes proactively.
- Continuous Improvement
- Identify process bottlenecks and lead initiatives to improve team efficiency and product quality.
- Champion engineering and delivery best practices in collaboration with technical leads.
- Track and act on retrospective outcomes to drive measurable improvement over time.
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
- 4+ years of overall experience as a Project Manager, Scrum Master, or Agile delivery lead.
- Strong working knowledge of Agile frameworks (Scrum, Kanban) and scaling approaches (SAFe, LeSS, or similar).
- Proven ability to manage and deliver software projects with cross-functional teams.
- Excellent facilitation, communication, conflict-resolution, and stakeholder-management skills.
- Hands-on experience with Agile tooling such as Jira, Azure DevOps, or equivalent.
Preferred Qualifications
- Certified ScrumMaster (CSM / PSM I or II), SAFe Scrum Master (SSM), or PMI-ACP certification.
- PMP certification or equivalent traditional project-management experience.
- Background in software development or a closely related technical domain.
- Experience coaching distributed or multi-team environments.
Core Competencies
- Servant leadership — puts the team first and leads by enabling others.
- Organization — keeps complex, multi-stream work on track without losing detail.
- Communication — translates clearly between technical teams and business stakeholders.
- Problem-solving — anticipates risks and removes obstacles before they slow delivery.
- Adaptability — adjusts approach to fit the team's maturity and the project's needs.
This is a customizable template. Adjust the responsibilities, years of experience, certifications, and competencies to match yourorganization's seniority level, industry, and team structure.