SAP SuccessFactors Solution Lead

Voltas; Mumbai, Navi Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Voltas in Mumbai seeks an experienced Senior SAP SuccessFactors Leader for a 36-month fixed-term contract. You will own solution design governance, review partner designs, and ensure configurations meet business needs and SAP best practices.

You will lead hands-on configuration, drive fit-gap workshops, testing, cutover, and deployment activities while managing stakeholders across HR, Payroll, IT and compliance. Strong HCM knowledge and India payroll experience are essential.

Qualifications

• 10-15+ years HR technology and HR systems experience.
• 5+ years SAP SuccessFactors solution experience.
• Hands-on configuration exposure across multiple SuccessFactors modules.
• Experience leading at least two end-to-end SuccessFactors implementations.
• Experience reviewing and governing work delivered by implementation partners.
• Strong understanding of SAP HCM and migration to SuccessFactors.
• Manufacturing sector experience preferred.
• Experience with India payroll, time management, and statutory compliance.

Responsibilities

• Act as Voltas' SAP SuccessFactors solution authority throughout the implementation lifecycle.
• Review, challenge, and approve solution designs proposed by the implementation partner.
• Ensure configurations align with business requirements, SAP best practices, scalability considerations, and future roadmap requirements.
• Identify opportunities to simplify processes, reduce customization, and maximize standard SuccessFactors capabilities.
• Work closely with the implementation partner on a day-to-day basis to guide delivery and ensure accountability.
• Review deliverables, challenge assumptions, and validate recommendations before acceptance.
• Monitor quality, timelines, risks, and dependencies across all workstreams.
• Escalate concerns proactively and ensure issues are resolved effectively.
• Lead business validation activities including SIT, UAT, payroll parallel runs, and production readiness assessments.
• Ensure all configurations meet business, compliance, and operational requirements.
• Validate integrations, workflows, permissions, reporting, and downstream impacts.
• Partner closely with HR, Payroll, Compliance, IT, and business stakeholders.
• Facilitate design decisions and ensure stakeholder alignment throughout the program.
• Support change management, training, and user adoption activities.
• Establish an internal roadmap for post-go-live enhancements and optimization and implement the agile methodology for SDLC.
• Identify opportunities to leverage new SuccessFactors innovations and AI capabilities.
• Develop internal capability and knowledge to support long-term platform ownership.

Skills

SAP SuccessFactors

HR technology

Solution design

Implementation governance

Stakeholder management

Job description

Fixed-Term Contract | 36 Months

Role & responsibilities

Solution Ownership & Design Governance

• Act as Voltas' internal SAP SuccessFactors solution authority throughout the implementation lifecycle.
• Review, challenge, and approve solution designs proposed by the implementation partner.
• Ensure configurations align with business requirements, SAP best practices, scalability considerations, and future roadmap requirements.
• Identify opportunities to simplify processes, reduce customization, and maximize standard SuccessFactors capabilities.

Implementation Partner Management

• Work closely with the implementation partner on a day-to-day basis to guide delivery and ensure accountability.
• Review deliverables, challenge assumptions, and validate recommendations before acceptance.
• Monitor quality, timelines, risks, and dependencies across all workstreams.
• Escalate concerns proactively and ensure issues are resolved effectively.

Hands-On Functional Leadership

• Participate actively in fit-gap assessments, design workshops, testing activities, cutover planning, and deployment activities.
• Perform solution validation, impact analysis, and configuration reviews across all modules.
• Independently execute low-to-medium complexity system configuration, prototyping, and enhancement activities wherever feasible.
• Build and maintain deep system knowledge to reduce long-term reliance on implementation partners.

Module Ownership

Provide functional leadership across:

• Employee Central
• Employee Central Payroll (India)
• Time Tracking / Time Management
• Performance & Goals
• Succession Planning
• SAP Joule and SAP Business AI capabilities

Testing & Quality Assurance

• Lead business validation activities including SIT, UAT, payroll parallel runs, and production readiness assessments.
• Ensure all configurations meet business, compliance, and operational requirements.
• Validate integrations, workflows, permissions, reporting, and downstream impacts.

Stakeholder Engagement

• Partner closely with HR, Payroll, Compliance, IT, and business stakeholders.
• Facilitate design decisions and ensure stakeholder alignment throughout the program.
• Support change management, training, and user adoption activities.

Continuous Improvement

• Establish an internal roadmap for post-go-live enhancements and optimization and implement the agile methodology for SDLC
• Identify opportunities to leverage new SuccessFactors innovations and AI capabilities.
• Develop internal capability and knowledge to support long-term platform ownership.

Preferred candidate profile

• 10-15+ years of HR technology and HR systems experience.
• 5+ years of deep SAP SuccessFactors solution experience.
• Hands-on configuration exposure across multiple SuccessFactors modules.
• Experience leading at least two end-to- end SuccessFactors implementations.
• Experience reviewing and governing work delivered by implementation partners.
• Strong understanding of SAP HCM and migration to SuccessFactors.
• Manufacturing sector experience preferred.
• Experience with India payroll, time management, and statutory compliance.
• Ability to operate independently as a trusted advisor, solution reviewer, and implementation lead.