Requirements
- Experience: 3–8 Years in SAP SuccessFactors
- Project Type: UK Project, AMS/Support
- Job Location: Hyderabad/Bangalore/Pune/Chennai/Delhi
- Mandatory: Implementation experience with SAP SF and willingness to work UK shift
Job Description
Role: Senior SF Consultant with excellent verbal, written English and confident delivery when communicating.
Skills & Certification
- Certified in SAP SuccessFactors Employee Central, Time Management, Recruiting, and Onboarding; active Employee Central certification required; Recruiting and Onboarding preferred.
- Experience managing client SF landscape, presenting delta releases, and handling system refresh & post‑refresh activities.
- Senior resource experience within an offshore dedicated team serving a UK‑owned/managed service.
- Knowledge/certification in other SF modules such as Performance Management.
- Knowledge of AskHR.
- Understanding of SAP SuccessFactors Joule, SAP BTP, and their integration.
- Knowledge of SAP HCM, S/4 HANA, CPI integrations.
- Knowledge of ITIL.
Roles & Responsibilities
- Work within an offshore SF Team to deliver high‑quality results for our UK client within BAU and project deadlines.
- Gather requirements, analyze, design, and implement solutions using SAP best practice.
- Contribute accurate and timely weekly and monthly reports to the client.
- Manage ticket escalations: root‑cause analysis, provide solutions/workarounds, and communicate effectively with clients.
- Ensure governance adherence per client policy for BAU incidents, service requests, and change/enhancement requests.
- Plan, demonstrate, and support SuccessFactors half‑yearly releases with business partners and the PS systems team.
- Support the growing SuccessFactors landscape, including instance refresh coordination with Working Environment Group and cross‑functional teams (Finance, Payroll).
- Stay up‑to‑date with SAP SF releases/enhancements and pursue new functionalities such as Joule/AI.
- Demonstrate excellent communication and stakeholder management skills and mentor peers within the offshore team.
Contact
- Email: kishore.gannapudi@bs.nttdata.com
- Name: Kishore Gannapudi
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