SAP CS (Customer Service)

Cloudxtreme; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Cloudxtreme is seeking an SAP Customer Service Lead with 8-12 years of experience to drive service order, warranty, and repair processes across a PAN India footprint. You will lead functional teams, coordinate with cross-module teams (SD, MM, FI), and deliver high-quality SAP CS solutions.

The role requires strong analytical and communication skills, stakeholder management, and the ability to manage multiple projects in a dynamic environment.

Qualifications

• 8+ years of experience in SAP Customer Service with strong functional knowledge of service order, warranty, internal repair, and preventive/scheduled maintenance processes.
• Hands-on experience in SAP configuration, testing, and integration with SD, MM, and FI modules.
• Proven ability to lead functional teams and manage multiple projects in a dynamic environment.
• Strong analytical, problem-solving, and communication skills.
• Experience in managing stakeholders and delivering high-quality solutions within timelines.

Responsibilities

• Lead SAP CS functional teams and oversee multiple projects end-to-end.
• Ensure effective service orders, warranty handling, and repair processes.
• Coordinate with SD, MM, and FI teams for integrated solutions and timely delivery.

Skills

SAP CS

Warranty Handling

Internal Repairs

Education

SAP CS Certification

Job description

JOB DETAILS:

Job Title: SAP Customer Service (Lead Position)

Locations: PAN India

Client: MNC Client

Exp Range: 8 to 12 years

Required Skills: SAP CS (Customer Service), Warranty Handling, Internal Repairs

Job Description:

Required Qualifications :

SAP certification in CS module preferred.

8+ years of experience in SAP Customer Service with strong functional knowledge of service order, warranty, internal repair, and preventive/scheduled maintenance processes.

Hands-on experience in SAP configuration, testing, and integration with SD, MM, and FI modules.

Proven ability to lead functional teams and manage multiple projects in a dynamic environment.

Strong analytical, problem-solving, and communication skills.

Experience in managing stakeholders and delivering high-quality solutions within timelines.