SAP CS (Customer Service)

Cloudxtreme; Kolkata District, Pune District, New Delhi; Hybrid; INR 4,000,000 - 5,400,000; Full time

Job summary

Cloudxtreme is seeking an experienced SAP Customer Service Lead for PAN India operations. The role requires 8-12 years of experience in SAP CS, with strong knowledge of service orders, warranty handling, internal repairs, and maintenance processes.

You will lead functional teams, drive complex projects, coordinate with SD, MM, and FI modules, and ensure timely, high-quality solutions. Excellent analytical and communication skills are essential.

Qualifications

• 8+ years of experience in SAP Customer Service with strong functional knowledge of service order, warranty, internal repair, and preventive/scheduled maintenance processes.
• Hands-on SAP configuration, testing, and integration with SD, MM, and FI modules.
• Proven ability to lead functional teams and manage multiple projects in a dynamic environment.
• Strong analytical, problem-solving, and communication skills.
• Experience in managing stakeholders and delivering high-quality solutions within timelines.

Responsibilities

• Lead SAP CS functional team and manage multiple projects across PAN India.
• Ensure efficient handling of service orders, warranty processes, and internal repairs.
• Coordinate with SD, MM, and FI modules to ensure seamless integration.
• Engage with stakeholders and deliver high-quality SAP CS solutions on time.

Skills

SAP CS

Warranty Handling

Internal Repairs

Job description

JOB DETAILS:

Job Title: SAP Customer Service (Lead Position)

Locations: PAN India

Client: MNC Client

Exp Range: 8 to 12 years

Required Skills: SAP CS (Customer Service), Warranty Handling, Internal Repairs

Job Description:

Required Qualifications :

SAP certification in CS module preferred.

8+ years of experience in SAP Customer Service with strong functional knowledge of service order, warranty, internal repair, and preventive/scheduled maintenance processes.

Hands-on experience in SAP configuration, testing, and integration with SD, MM, and FI modules.

Proven ability to lead functional teams and manage multiple projects in a dynamic environment.

Strong analytical, problem-solving, and communication skills.

Experience in managing stakeholders and delivering high-quality solutions within timelines."