Salesforce QA Tester

PENN ENGINEERING; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Penn Engineering is seeking a Salesforce QA Tester to perform manual functional and regression testing of Salesforce configurations, Flows, Apex, and integrations with an opportunity to grow into test automation.

You will write, maintain, and execute test cases from user stories and acceptance criteria, perform end-to-end testing, and help ensure release readiness across sandboxes and production.

Qualifications

• 2–3 years of QA or software testing experience, with at least 1–2 years testing on the Salesforce platform.
• Hands-on experience testing Salesforce declarative configuration — validation rules, record types, page layouts, approval processes, permission sets, and sharing rules.
• Demonstrated experience testing Salesforce Flows, including branching logic, fault handling, and bulk record behaviour.
• Practical understanding of Apex from a tester's perspective: what triggers, batch jobs, and asynchronous processing, and how governor limits surface as defects.
• Working knowledge of Salesforce Sales Cloud objects and processes — leads, accounts, opportunities, products and price books, quotes, and forecasting.
• Solid grasp of the Salesforce data model and the sharing and visibility model, and the ability to design test cases per persona and permission set.
• Experience writing test cases, executing test cycles, and managing defects in Jira/Azure DevOps/qTest/TestRail.
• Ability to write SOQL queries to verify data outcomes, and comfort with Data Loader for test data setup.
• Experience in Agile or Scrum sprints, including sprint testing and release cycles.
• Strong attention to detail and clear written English.

Responsibilities

• Write, maintain, and execute test cases and test scripts from user stories, acceptance criteria, and functional designs.
• Perform functional, regression, integration, negative, and end-to-end testing across Salesforce configurations and integrations.
• Test declarative configurations: validation rules, record types, page layouts, approval processes, sharing and visibility rules, permission sets, and profiles.
• Test Flows — screen flows, record-triggered flows, scheduled flows and subflows — including entry criteria and fault paths.
• Validate Apex-backed functionality: triggers, batch/scheduled jobs, and asynchronous processing, including governor limits.
• Review Apex test results and code coverage with developers; flag gaps between unit tests and real business scenarios.
• Own and improve regression test suite; keep tests current with org changes.
• Build and maintain test data with Data Loader/Data Import Wizard; refresh sandboxes.
• Log defects with steps, expected vs. actual results, environment; triage severity with BA and developers; verify fixes.
• Support User Acceptance Testing; prepare scripts and data for business users; drive sign-off.
• Perform release readiness and smoke testing across sandbox and production deployments; test Salesforce seasonal releases.

Skills

QA testing experience

Salesforce platform testing

Test case design

Agile/Scrum

Clear written English

Test planning & execution

Education

Salesforce Certified Administrator

Tools

Jira

Azure DevOps

qTest

TestRail

Data Loader

Job description

Penn Engineering is seeking a Salesforce QA Tester responsible for manual functional and regression testing of Salesforce configurations, Flows, Apex, and integrations, with an opportunity to grow into test automation.

Key Responsibility:

• Write, maintain, and execute test cases and test scripts from user stories, acceptance criteria, and functional designs.
• Perform functional, regression, integration, negative, and end-to-end testing across Salesforce configuration, Flows, Apex-backed features, and integrated systems.
• Test declarative configuration thoroughly: validation rules, record types, page layouts, approval processes, sharing and visibility rules, permission sets, and profile-based access.
• Test Flows in depth — screen flows, record-triggered flows, scheduled flows and subflows — including entry criteria, decision branches, fault paths, and bulk behaviour.
• Validate Apex-backed functionality from the business side: triggers, batch and scheduled jobs, and asynchronous processing, including bulk and governor-limit scenarios.
• Review Apex test results and code coverage with developers, and flag gaps between unit test coverage and real business scenarios.
• Own and continuously improve the regression test suite; keep it current as the org changes and prune tests that no longer earn their keep.
• Build and maintain test data — using Data Loader, Data Import Wizard, or scripted setup — and keep sandboxes in a usable, refreshable state.
• Log clear, reproducible defects with steps, expected vs. actual results, environment, and evidence; triage severity with the BA and developers and verify fixes.
• Support User Acceptance Testing: prepare scripts and data for business users, run sessions, capture findings, and help drive sign-off.
• Perform release readiness and smoke testing across sandbox and production deployments, including post-deployment verification.
• Test each Salesforce seasonal release in a preview sandbox and report any impact to existing functionality.
• Contribute to test automation — building and maintaining automated regression scripts as we expand coverage.
• Track and report quality metrics: test execution progress, defect trends, coverage, and escaped defects.

Required Skills & Qualifications:

• 2–3 years of QA or software testing experience, with at least 1–2 years testing on the Salesforce platform.
• Hands-on experience testing Salesforce declarative configuration — validation rules, record types, page layouts, approval processes, permission sets, and sharing rules.
• Demonstrated experience testing Salesforce Flows, including branching logic, fault handling, and bulk record behaviour.
• Practical understanding of Apex from a tester's perspective: what triggers, batch jobs, and asynchronous processing do, how governor limits surface as defects, and how to read Apex test results and coverage.
• Working knowledge of Salesforce Sales Cloud objects and processes — leads, accounts, opportunities, products and price books, quotes, and forecasting.
• Solid grasp of the Salesforce data model and the sharing and visibility model, and the ability to design test cases per persona and permission set.
• Experience writing test cases, executing test cycles, and managing defects in a tool such as Jira, Azure DevOps, qTest, or TestRail.
• Ability to write SOQL queries to verify data outcomes, and comfort with Data Loader or a similar tool for test data setup.
• Experience working in Agile or Scrum sprints, including sprint testing and release cycles.
• Strong attention to detail and clear written English — your defect reports should be reproducible without a follow-up conversation.
• Salesforce Certified Administrator, or the willingness to earn it within the first six months.

Preferred Qualifications:

• Experience testing Salesforce Revenue Cloud — CPQ, product and pricing rules, quote and approval flows, contracts, orders, or billing. Exposure to Revenue Cloud Advanced (formerly Revenue Lifecycle Management) is a strong plus.
• Experience testing Salesforce Manufacturing Cloud — sales agreements, account-based forecasting, run-rate business, or rebate management.
• Experience testing integrations, including API or middleware testing with Postman, and validating Salesforce–ERP data flows (SAP, Oracle, Dynamics, or similar).
• Understanding of quote-to-cash end to end and the handoffs into ERP for fulfilment, invoicing, and revenue recognition.
• Familiarity with Salesforce release and environment management — sandbox strategy, change sets, or a DevOps tool such as Copado or Gearset — and with CI-triggered test execution.
• Exposure to performance, security, or accessibility testing on the Salesforce platform.
• Additional credentials such as Salesforce Certified Platform App Builder, Business Analyst, or an ISTQB Foundation certification.
• Prior experience in a manufacturing, industrial, or B2B distribution business.
• Salesforce Functional & Regression Testing
• Testing Flows, Apex & Integrations
• Test Case Design & Execution
• Defect Tracking & Release Validation
• Test Automation – learning/growth mindset