Salesforce Practice Lead

DBiz.ai; India; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

DBiz.ai in India seeks an experienced Salesforce Practice Lead to build, grow, and lead the Salesforce practice, blending strategic leadership, delivery oversight, and people management.

You will drive vision, governance, and profitable growth while partnering with sales and delivery teams to ensure successful Salesforce deployments and long-term client value.

The role requires 15+ years IT/consulting and 6-8+ years Salesforce leadership; strong architecture knowledge and stakeholder skills.

Qualifications

• 15+ years of IT/consulting experience.
• 6-8+ years of hands-on Salesforce leadership experience.
• Proven experience leading Salesforce programs and multi-cloud implementations.
• Strong understanding of Salesforce architecture and integration patterns.
• Experience managing P&L, forecasting, and practice metrics.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define vision, roadmap, and growth strategy for the Salesforce practice.
• Establish governance, delivery frameworks, and reusable assets.
• Drive practice profitability, utilization, and revenue growth.
• Oversee delivery across Salesforce engagements and ensure quality.
• Partner with sales on pursuits, proposals, and solution design.
• Lead discovery sessions, architecture discussions, and executive presentations.
• Support RFP/RFI responses and estimate effort, scope, pricing.
• Build and scale a high-performing Salesforce team.
• Define career paths and certification goals.
• Lead hiring and workforce planning.
• Manage Salesforce partner relationships.

Skills

Leadership

Strategic thinking

Stakeholder management

Communication

People development

Forecasting

Tools

Salesforce

Job description

Experience: 15+ years (with deep Salesforce experience)

Role Overview

The Salesforce Practice Lead is responsible for building, growing, and leading the Salesforce practice within the organization. This role combines strategic leadership, delivery oversight, pre-sales support, and people management to ensure successful Salesforce implementations and long-term client value.

Key Responsibilities

• Define and execute the vision, roadmap, and growth strategy for the Salesforce practice
• Establish best practices, governance, delivery frameworks, and reusable assets
• Drive practice profitability, utilization, and revenue growth

Client & Delivery Management

• Act as executive sponsor for key Salesforce engagements
• Ensure successful delivery across Salesforce implementations (Sales Cloud,
• Oversee solution quality, timelines, budgets, and customer satisfaction

Pre-Sales & Business Development

• Partner with sales teams on pursuits, proposals, and solution design
• Lead discovery sessions, architecture discussions, and executive presentations
• Support RFP/RFI responses and estimate effort, scope, and pricing

Team & Capability Building

• Build, mentor, and scale a high-performing Salesforce team (Architects, Consultants, Developers, Admins)
• Define career paths, skill development plans, and certification goals
• Lead hiring and workforce planning for the practice

Partnerships & Ecosystem

• Manage Salesforce partner relationship and maintain partner status

requirements

• Stay current with Salesforce releases, industry trends, and emerging capabilities
• Collaborate with ISVs and technology partners as needed

Required Qualifications

• 15+ years of overall IT/consulting experience
• 6-8+ years of hands-on Salesforce leadership experience
• Proven experience leading Salesforce programs and multi-cloud implementations
• Strong understanding of Salesforce architecture and integration patterns
• Experience managing P&L, forecasting, and practice metrics
• Excellent communication and stakeholder management skills

Preferred Qualifications

• Experience in consulting or system integration environments
• Industry experience (Financial Services, Healthcare, Retail, Manufacturing, etc.)
• Experience scaling practices from early stage to maturity
• Strategic thinking and execution
• People development and mentoring
• Strong problem-solving and decision-making skills