Salesforce Manager

MaxVal Group, Inc.; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

MaxVal Group, Inc. is seeking an experienced leadership role focused on Salesforce project oversight in Bengaluru, India. The successful candidate will manage multiple Salesforce implementations while ensuring they align with organizational standards and budget constraints.

With a strong background in Salesforce and team leadership, you will supervise personnel, implement project governance structures, and lead change management strategies. A minimum of 10 years in the Salesforce ecosystem, along with required certifications, is necessary for this role.

Qualifications

• 10+ years of experience in the Salesforce ecosystem.
• 3–5 years in a formal leadership role.
• Deep understanding of Salesforce architecture.
• Proven track record in team management.

Responsibilities

• Manage multiple Salesforce implementations and ensure delivery timelines.
• Lead a team of Implementation Leads and Administrators.
• Define and enforce implementation methodologies across projects.
• Act as a point of escalation for project risks.

Skills

Salesforce Project Management

Team Leadership

Agile Methodologies

Stakeholder Management

Analytical Skills

Education

Salesforce Administrator Certification

Salesforce Consultant Certification

Project Management Professional (PMP)

Agile (CSM) Certification

Tools

JIRA

Confluence

Asana

Smartsheet

Job description

• Portfolio Oversight: Manage multiple concurrent Salesforce implementations, ensuring they meet organizational standards, budget constraints, and delivery timelines.
• Team Leadership: Supervise, mentor, and conduct performance reviews for Implementation Leads and Administrators.
• Foster a culture of continuous learning and technical excellence.
• Strategic Road mapping: Collaborate with senior leadership to align Salesforce initiatives with the broader company vision and long‑term digital transformation goals.
• Project Governance: Define and enforce implementation methodologies (Agile/Scrum), documentation standards, and QA protocols across all projects.
• Stakeholder & Vendor Management: Act as a point of escalation for project risks. Manage relationships with external Salesforce partners and third‑party vendors to ensure accountability.
• Resource Planning: Forecast staffing needs and allocate technical resources across projects to maximize efficiency and prevent burnout.
• Change Management Strategy: Lead the organizational change management (OCM) strategy to ensure high user adoption and ROI post‑deployment.
• Process Optimization: Continuously audit and improve the implementation lifecycle, from pre‑sales discovery to post‑launch support.

Requirements

• Experience: 10+ years of experience in the Salesforce ecosystem, with at least 3–5 years in a formal leadership or people management role.
• Certifications: Salesforce Administrator and Salesforce Consultant (Sales, Service, or Experience Cloud) certifications are required. Project Management Professional (PMP) or Agile (CSM) certifications are highly preferred.
• Strategic Acumen: Demonstrated ability to translate complex business problems into multi‑year technical roadmaps.
• Technical Breadth: Deep understanding of Salesforce architecture, including multi‑org strategies, complex integrations (MuleSoft/Zapier), and DevOps cycles.
• Leadership Skills: Proven track record of managing technical teams, resolving internal conflicts, and developing talent.
• Communication: Exceptional executive‑level communication skills, with the ability to present complex data and project health metrics to C‑suite stakeholders.
• Software Proficiency: Advanced mastery of JIRA, Confluence, and Project Management software (e.g., Asana, Smartsheet), alongside standard collaboration tools.
• Analytical Mindset: Strong ability to analyze project KPIs (velocity, budget burn, defect rates) to make data‑driven decisions.