Salesforce OMS Lead

KogniVera; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

KogniVera in Bengaluru, India, is seeking an experienced Salesforce OMS Lead to drive design and implementation of scalable OMS solutions using Salesforce OMS, SFCC, Apex and APIs. You will lead cross-functional teams including architects, developers, QA and integration specialists.

The role emphasizes OMS architecture, end‑to‑end delivery, and adherence to security and development best practices for multi‑channel order management and enterprise integration.

Qualifications

• 7+ years of overall IT experience.
• 4+ years of hands-on Salesforce OMS experience.
• Experience leading technical teams and OMS implementations.
• Experience with multi-channel/eCommerce order management.
• Experience integrating Salesforce OMS with ERP, WMS, and eCommerce platforms.
• Strong knowledge of OMS lifecycle, architecture, and integration patterns.
• Experience with security best practices in Salesforce development.

Responsibilities

• Lead the technical design and implementation of Salesforce OMS solutions.
• Analyze business requirements and translate them into scalable technical solutions.
• Define OMS architecture, integration patterns, development standards, and best practices.
• Drive end-to-end OMS implementations from design through production go-live.
• Collaborate with cross-functional teams to deliver high-quality OMS solutions.
• Ensure adherence to Salesforce development and security best practices.

Skills

Leadership

Stakeholder management

Technical architecture

OMS domain knowledge

Tools

Salesforce OMS

SFCC

Apex

Lightning

REST APIs

SOAP

MuleSoft

Boomi

Spring Boot

API Gateway

Job description

Experience: 7+ Years Overall IT Experience | 4+ Years in Salesforce OMS

Role Overview

We are looking for an experienced Salesforce OMS Lead with strong expertise in Salesforce Order Management (OMS), Salesforce Commerce Cloud (SFCC), Apex, Lightning, APIs, and Enterprise Integrations. The ideal candidate will lead the design and implementation of scalable OMS solutions and collaborate with business stakeholders, architects, developers, QA, and integration teams.

Key Responsibilities

• Lead the technical design and implementation of Salesforce OMS solutions.
• Analyze business requirements and translate them into scalable technical solutions.
• Define OMS architecture, integration patterns, development standards, and technical best practices.
• Drive end-to-end OMS implementations from design through production go-live.
• Collaborate with cross-functional teams to deliver high-quality OMS solutions.
• Ensure adherence to Salesforce development and security best practices.

Order Management Capabilities

Experience implementing and supporting:

• Order Capture & Orchestration
• Order Lifecycle Management
• Order Routing
• Returns & Refunds
• Exchanges
• Shipment & Delivery Tracking
• Inventory Availability Management

Required Skills

• Strong hands-on experience with Salesforce Order Management (OMS)
• Good understanding of OMS architecture and order lifecycle
• Experience implementing OMS solutions from design to production
• Experience with multi-channel/eCommerce order management
• Salesforce Commerce Cloud (SFCC) experience
• Apex
• SOQL / SOSL
• REST / SOAP Services
• Platform Events

Integration Experience

• Enterprise integrations using REST APIs and middleware
• Integration with ERP, WMS, Inventory, Payment, Logistics, and eCommerce platforms
• Experience integrating Salesforce OMS with B2B/B2C Commerce ecosystems
• Security Model
• Sharing Rules
• Governor Limits
• Best Practices & Performance Optimization

Preferred Skills

• MuleSoft
• Boomi
• Spring Boot
• API Gateway Solutions
• Salesforce Certifications (OMS / Commerce Cloud / Platform Developer)

Required Experience

• 7+ years of overall IT experience
• 4+ years of hands-on Salesforce OMS experience
• Experience leading technical teams and driving OMS implementations
• Strong stakeholder management and communication skills