Salesforce Local admin

Cloudxtreme; Hyderabad, Bengaluru, Delhi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Deloitte Hyderabad is seeking a capable Salesforce analytics professional to support UK operations in financial reporting, HR and transaction processing. The role requires advanced CRM and Salesforce/reporting skills, strong data analysis, and cross‑functional collaboration.

The candidate should have project management experience, be a self-starter in a remote team, and communicate effectively with senior stakeholders across the business.

Qualifications

• Advanced knowledge of CRM and Salesforce systems; experience with Salesforce reporting, Einstein Analytics functionality and design preferred
• Strong analytical skills with the ability to present complex data clearly
• Finance, Strategy and/or Operations background with understanding of C&I data, account management, pipeline tracking and reporting
• Solid understanding of professional services client data structures and ability to make observations quickly
• Strong programme and project management skills
• Self-starter who is proactive and flexible in a remote, fast-moving environment
• Excellent communication skills and ability to engage stakeholders across levels
• Proficient Excel modeling and PowerPoint presentation skills
• Salesforce Admin 201 certification is mandatory
• Preferred: Salesforce reporting, Einstein Analytics design and dashboard skills
• Ability to coordinate with leadership to develop strategies and drive initiatives
• Attention to detail and client service attitude

Responsibilities

• Support Deloitte UK in financial reporting, HR and transaction processing
• Provide Salesforce reporting and analytics capabilities including dashboards
• Develop clear data observations and present insights to senior stakeholders
• Collaborate with global teams in a remote, agile, fast-moving environment

Job description

Role & responsibilities

Work Location: Hyderabad

Shift Timings: 2PM to 11PM (IST)

The team

The Central Business Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.

Qualifications:

Required:

• Advanced knowledge of CRM and Salesforce systems; Experience with Salesforce reporting, Einstein Analytics functionality and design preferred
• Strong analytical skills with the ability to clearly present complex data and distil complex data analysis in a simple way
• Finance, Strategy and/or Operations background with a wide understanding of C&I data, account management, pipeline tracking and reporting required to run a complex business.
• Solid understanding of professional services organisation client data structures and ability to make sound observations and recommendations quickly.
• Strong programme and project management skills
• A self-starter who is proactive and flexible with the ability to operate in
• A remote working environment within a team in a complex fast-moving environment
• Highly self-directed with ability to prioritise across competing demands in an agile way.
• Comfortable with ambiguity and uncertainty - proven ability to take initiative and progress projects within incomplete information, make decisions amidst a degree of uncertainty.
• Excellent communication skills and the ability to engage and build trust with variety of stakeholders, across all levels/grades
• Proactive looking for opportunities to continuously improve UK MF pipeline and marketing data
• Ability to work at all levels of the organisation to achieve a result, in particular strong experience in working with and influencing senior stakeholders.
• Excel create complex, scalable, and robust models.
• PowerPoint – advance skills to communicate in a simple and effectively manner
• Salesforce Admin 201 certification is mandatory

Preferred:

• Strong understanding of Salesforce reporting, Einstein Analytics functionality and design
• Ability to design and develop complex reports & dashboard in Salesforce
• Strong analytical skills with the ability to analyse complex data and present it clearly to the Business Leaders
• Coordinate with leadership to develop strategies and contribute to the initiative.
• Attention to detail with good client service attitude
• Should be innovative, take initiative, and adapt to changes per business requirements
• Strong reasoning and problem-solving skills
• Experience in supporting users on any global CRM tool